Brand Certified

The UPS Store

3.3

(140 reviews)

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Business Details

7283 Veterans Parkway, Raleigh, NC

27603, United States

(919) 779-0225

https://locations.theupsstore.com/nc/raleigh/7283-veterans-parkway

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store

The UPS Store #6255 in Raleigh offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Corner Of Nc Hwy 42 & Nc Hwy 50, In The Lowes Foods Shopping Center.

Details

DeliveryNot available

Location

The UPS Store

7283 Veterans Parkway, Raleigh, NC

27603, United States

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Hours

Monday8:00 AM - 7:00 PM

Tuesday8:00 AM - 7:00 PM

Wednesday8:00 AM - 7:00 PM

Thursday8:00 AM - 7:00 PM

Friday8:00 AM - 7:00 PM

Saturday9:00 AM - 4:00 PM

Sunday12:00 PM - 5:00 PM

2026-04-03Regular Hours

2026-04-05Regular Hours

2026-05-10Regular Hours

2026-05-25Regular Hours

2026-07-03Regular Hours

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2026-09-07Regular Hours

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2026-11-27Regular Hours

2026-12-25Regular Hours

2026-12-26Regular Hours

2026-12-31Regular Hours

2027-01-01Regular Hours

Reviews

3.3

140 reviews

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What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the staff for being friendly and helpful, others reported rude behavior and unprofessional attitudes.

Operational Issues

Several reviews highlighted problems with store hours, including early closures and uncommunicated changes, leading to customer frustration.

Package Handling

There are multiple complaints regarding lost or mishandled packages, with customers expressing distrust in the store's ability to manage their shipments.

Pricing Concerns

Customers expressed dissatisfaction with unexpected charges for services like printing labels and faxing documents, feeling that these practices were unfair.

JH
Justin Hampel
Feb 17, 2026
5.0
The people are great. We come here all the time to ship stuff or to get documents notarized and they have been great every time.
MR
Mike R
Jan 21, 2026
1.0
I know I was there two minutes before closing, but one still expects the doors to be unlocked. Instead, locked doors and two associates inside who looked at me like I was disturbing them. I will just go to Bulldog Express next time.
JM
Jamie Melville
Jan 19, 2026
1.0
Update: Twice in a row!! This time, the contents were irreparably damaged. It was packed in wrapping paper and plastic bubble wrap, and they still found a way damage it. You bet I'm filing insurance with UPS for this. I'll bet the post office will deliver the next box undamaged. Original. Box arrived and it looked like an accordion. Good thing it wasn't fragile.
WT
W T
Jan 17, 2026
1.0
Paid $30.00 to fax some important documents to a doctors office. 10 pages at $3.00 a page. Complete rip off. The absolutely awesome part is im pretty sure the employee lied about the fax going thru and gave me a bogus "confirmation page". If they even tried to send it at all. When i contacted the doctor's office they advised they never recieved them. This is after i had a package worth $500 go "missing in transit" in the ups system a few months ago. Id ask for my money back but these crooks wont refund it anyway so Ive been screwed twice by ups. Not even going into the attitudes I recieve from these folks. Crap company and crap employees. UPS suuuuuuuuucks!!!!!!
DM
Danielle Marcus
Jan 1, 2026
1.0
This place is the worst in my opinion. Have had multiple issues dropping packages here. The folks here for the most part give unapologeticly unprofessional and unpleasant vibes. My husband unfortunately dropped a couple of packages of for me here Monday to go back to Amazon. I have yet to receive tracking info in the system. Took another package to another ups store the same day and got tracking the same day and a refund the next. This place has $500 of my money still tied up after 4 days and Amazon still shows item unreturned. I missed out on $50 savings on a replacement item waiting on my credit. This place can count their days!