The UPS Store

3.3
135 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6255 in Raleigh offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Corner Of Nc Hwy 42 & Nc Hwy 50, In The Lowes Foods Shopping Center.

Details

  • DeliveryNot available

Location

The UPS Store
7283 Veterans Parkway, Raleigh, NC
27603, United States

Hours

Reviews

3.3
135 reviews
5 stars
71
4 stars
6
3 stars
4
2 stars
4
1 star
50

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many customers praised the staff for being friendly and helpful, others reported rude behavior and poor service.

Efficiency

Several reviews highlighted issues with long wait times and inefficiency, particularly during busy hours, leading to frustration among customers.

Store Policies

Customers expressed dissatisfaction with new policies regarding printing labels and charges for using computers, which they found inconvenient and unnecessary.

Package Handling

There are multiple complaints about lost or mishandled packages, raising concerns about the reliability of the store's shipping services.

Management Issues

Some reviews noted a decline in service quality under new management, with calls for better training and customer care.
  • VV
    V
    Jan 3, 2026
    5.0
    Very professional, fast and respectful. Thank you staff.
  • DM
    Danielle Marcus
    Jan 1, 2026
    1.0
    This place is the worst in my opinion. Have had multiple issues dropping packages here. The folks here for the most part give unapologeticly unprofessional and unpleasant vibes. My husband unfortunately dropped a couple of packages of for me here Monday to go back to Amazon. I have yet to receive tracking info in the system. Took another package to another ups store the same day and got tracking the same day and a refund the next. This place has $500 of my money still tied up after 4 days and Amazon still shows item unreturned. I missed out on $50 savings on a replacement item waiting on my credit. This place can count their days!
  • DC
    Delton Carter
    Dec 31, 2025
    1.0
    Would be so good to put a CLOSED SIGN on the door for the many customers walking up to the door this morning at 11am New Years Eve rather than an “OPEN AT 8am” sign! It’s the little things that make such a big difference!
  • BW
    Brenda Weaver
    Dec 28, 2025
    5.0
    I have always had a great experience here. Everyone has always been nice and helpful. Thank you
  • SP
    Susan Paparazo
    Dec 13, 2025
    5.0
    Super nice employees and very easy to work with!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 12:00 PM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the regular business hours of The UPS Store in Raleigh?

The UPS Store is open Monday to Friday from 8:00 AM to 7:00 PM, Saturday from 9:00 AM to 4:00 PM, and Sunday from 12:00 PM to 5:00 PM.