Location.com logo
Brand Certified

The UPS Store

3.2
(177 reviews)

Business Details

4441 Six Forks Rd, Raleigh, NC
27609, United States
(919) 783-8098
https://locations.theupsstore.com/nc/raleigh/4441-six-forks-rd

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4494 in Raleigh offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - North Hills / Lassiter (Off The Beltline) Next To Walgreen's.

Details

  • DeliveryAvailable
  • Curbside pickupAvailable
  • [Free/Paid] wi-fiNot available
  • Onsite servicesAvailable

Location

The UPS Store
4441 Six Forks Rd, Raleigh, NC
27609, United States

Hours

Reviews

3.2
177 reviews
5 stars
90
4 stars
4
3 stars
3
2 stars
7
1 star
73

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with some employees providing excellent assistance while others are reported as rude and unhelpful.

Employee Behavior

Multiple reviews highlight unprofessional behavior from staff, including being distracted, rude, and dismissive towards customers.

Management Issues

Several customers expressed concerns about poor management and lack of training for employees, leading to a negative customer experience.

Pricing Concerns

Customers have complained about unexpected charges for services that were previously free, contributing to a perception of corporate greed.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their exceptional service, indicating that there are capable staff members at the location.
  • AG
    Allison Gubitz
    4 days ago
    1.0
    The staff here always asks like it’s an inconvenience to help you. Not to mention the owner is greedy as heck and charges $4 to accept a USPS package - no other UPS does this
  • SV
    Susan Vanderweert
    5 days ago
    5.0
    I would like to give a shout out to Robbie who was extremely helpful to me in preparing a package for mailing. Great customer service! Thank you.
  • SZ
    Steve Zbarsky
    6 days ago
    5.0
    Carles was fantastic. He helped me out of a bind and provided truly fantastic service. I highly recommend.
  • LF
    L Fox
    Feb 16, 2026
    1.0
    The people who work here have a really bad attitude. I had an Amazon return that was in multiple boxes (never opened). Amazon said to use the same label for each box. The girl at the counter said they would not take it / refused to help me. I left with my packages and will never be back again. This location at North Hills is too central and important to be staffed with such unhappy, incompetent and unhelpful staff. The repeated one star reviews are for a reason.
  • HL
    Howard Longino
    Feb 13, 2026
    1.0
    Workers are disinterested in customers.They treat customers as if we are a problem. I went in all pleasant and the response was barely a grunt. I have other options and will exercise them for my shipping needs. Will not return.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the regular operating hours of The UPS Store #4494 in Raleigh?

The UPS Store #4494 is open Monday to Friday from 8:00 AM to 7:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 11:00 AM to 4:00 PM.

Brand Certified Facts from The UPS Store

The UPS Store partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: