The UPS Store

4.1
236 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #5879 in Raleigh offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Creedmoor Road & Lynn Road, Next To Aldi.

Details

  • DeliveryNot available
  • Curbside pickupAvailable
  • Wheelchair accessible entranceAvailable

Location

The UPS Store
6300 Creedmoor Rd, Raleigh, NC
27612, United States

Hours

Reviews

4.1
236 reviews
5 stars
180
4 stars
4
3 stars
0
2 stars
7
1 star
45

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently praised for being friendly, helpful, and going above and beyond to assist customers.

Staff Recognition

Several employees, particularly Nathaniel, Steve, and David, received specific commendations for their exceptional service.

Service Quality

Customers reported high satisfaction with the quality of services provided, including printing and shipping.

Pricing Concerns

Some customers expressed dissatisfaction with perceived high prices for services and materials, feeling that the store tries to charge for every little aspect.

Mixed Experiences

While many reviews are positive, there are isolated incidents of poor service, particularly involving one employee, which affected overall customer satisfaction.
  • DS
    Delores smith
    5 days ago
    4.0
    Most employees are cordial and efficient however Steve and Nathaniel (young man with glasses) stand out the MOST to me. Nathaniel goes well beyond with customer service. Steve just has that sincere look when he asks "how can i help you". I went in today with several returns, I did most on my own but Steve helped me with that last one. This store is worth coming to and you WILL get great service!
  • CW
    Cynthia Wingfield
    Nov 5, 2025
    5.0
    Amanda went above and beyond to give me the best customer service !She devoted so much time and attention to a technical issue that I was having.Thank You Amanda!!!
  • GS
    Gillian Sudderth
    Oct 31, 2025
    5.0
    Had to come here for notary services and Steve was extremely kind and helpful and went above and beyond to help me out!
  • RH
    Roxanne Hopp
    Oct 28, 2025
    5.0
    I highly recommend this ups store, the employees go above and beyond to help the customers. I had some issues with a package. The communication was very professional. Naomi and their team helped resolve all the issues! Thank you for your awesome work. The teams dedication and extra effort did not go unnoticed. They turned a negative into a positive! I am very grateful.
  • TC
    Taylor Carr
    Oct 26, 2025
    5.0
    The best UPS Store in the area. it's worth going out of your way for the outstanding service and depth of knowledge and care provided by the top-tier staff.

Frequently Asked Questions About The UPS Store

What are the primary services offered by The UPS Store #5879 in Raleigh?

The UPS Store #5879 offers expert packing, shipping, printing, document finishing, mailbox rental, notary services, shredding, faxing, passport/photo ID services, and business services.

Where is The UPS Store #5879 located?

It is located at 6300 Creedmoor Rd, Ste 170, Raleigh, NC 27612, next to Aldi at Creedmoor Road & Lynn Road.