The UPS Store

4.1
237 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5879 in Raleigh offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Town Ridge Shopping Center, Glenwood Ave And Pleasant Valley Rd.

Details

  • DeliveryNot available
  • Curbside pickupAvailable
  • Wheelchair accessible entranceAvailable

Location

The UPS Store
6588 Glenwood Ave, Raleigh, NC
27612, United States

Hours

Reviews

4.1
237 reviews
5 stars
181
4 stars
4
3 stars
0
2 stars
7
1 star
45

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for going above and beyond in providing helpful and friendly service, particularly highlighting employees like Nathaniel, Steve, and David.

Staff Knowledge

Customers frequently noted the staff's expertise and ability to assist with various services, including printing, shipping, and notary services.

Mixed Experiences

While most reviews were positive, there were some negative experiences reported, particularly regarding one employee's unprofessional behavior and issues with service quality.

Efficiency

Customers appreciated the quick and efficient service, especially during busy times, with many noting minimal wait times.

Store Environment

The store was described as clean and well-organized, contributing to a pleasant customer experience.
  • DB
    Danny Bui
    Dec 18, 2025
    5.0
    Easy, helpful, quick.
  • DS
    Delores smith
    Nov 18, 2025
    4.0
    Most employees are cordial and efficient however Steve and Nathaniel (young man with glasses) stand out the MOST to me. Nathaniel goes well beyond with customer service. Steve just has that sincere look when he asks "how can i help you". I went in today with several returns, I did most on my own but Steve helped me with that last one. This store is worth coming to and you WILL get great service!
  • CW
    Cynthia Wingfield
    Nov 5, 2025
    5.0
    Amanda went above and beyond to give me the best customer service !She devoted so much time and attention to a technical issue that I was having.Thank You Amanda!!!
  • GS
    Gillian Sudderth
    Oct 31, 2025
    5.0
    Had to come here for notary services and Steve was extremely kind and helpful and went above and beyond to help me out!
  • RH
    Roxanne Hopp
    Oct 28, 2025
    5.0
    I highly recommend this ups store, the employees go above and beyond to help the customers. I had some issues with a package. The communication was very professional. Naomi and their team helped resolve all the issues! Thank you for your awesome work. The teams dedication and extra effort did not go unnoticed. They turned a negative into a positive! I am very grateful.

Frequently Asked Questions About The UPS Store

What are the primary services offered by The UPS Store #5879 in Raleigh?

The UPS Store #5879 offers expert packing, shipping, printing, document finishing, mailbox rental, notary services, shredding, faxing, passport/photo ID services, and business services.

Where is The UPS Store #5879 located?

It is located at 6300 Creedmoor Rd, Ste 170, Raleigh, NC 27612, next to Aldi at Creedmoor Road & Lynn Road.