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The UPS Store

4.2
(248 reviews)

Business Details

6588 Glenwood Ave, Raleigh, NC
27612, United States
(919) 847-5168
https://locations.theupsstore.com/nc/raleigh/6588-glenwood-ave

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5879 in Raleigh offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Town Ridge Shopping Center, Glenwood Ave And Pleasant Valley Rd.

Details

  • DeliveryNot available
  • Curbside pickupAvailable
  • Wheelchair accessible entranceAvailable

Location

The UPS Store
6588 Glenwood Ave, Raleigh, NC
27612, United States

Hours

Reviews

4.2
248 reviews
5 stars
192
4 stars
4
3 stars
0
2 stars
7
1 star
45

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their exceptional customer service, highlighting individuals like Nathaniel, Amanda, and Steve for going above and beyond to assist.

Staff Professionalism

Overall, the employees were described as friendly, knowledgeable, and professional, contributing to a positive experience for customers.

Efficiency

Customers frequently noted the quick and efficient service provided, especially during busy times, making their visits pleasant.

Mixed Experiences

While most reviews were positive, there were a few negative experiences reported, particularly regarding one employee's behavior and issues with package handling.
  • AG
    Alessia G.
    6 days ago
    5.0
    Personnel is very courteous: the entrance is right next to Walmart. Easy parking.
  • JK
    Janis K
    Feb 16, 2026
    5.0
    This shop has changed locations but the service remains excellent and a pleasure to do business. Nathaniel was most helpful today with a return. So appreciative of the help and kind service of all the staff!
  • MG
    Maribeth Geraci
    Feb 14, 2026
    5.0
    Steve did a great job ! He stayed late to accommodate us and was very professional! A+
  • RD
    Richa Diwan
    Feb 14, 2026
    5.0
    Nathaniel at the Glenwood Avenue store 5879 was kind and thoughtful. I had left my wallet and he even paid for my postage. Helped me with my Verizon return and was honestly the kindest human who turned our day around.
  • KE
    Kareem El-Houshy
    Feb 2, 2026
    5.0
    What a great team over at this UPS store location. Nathaniel has helped me several times with my shipments, always going above and beyond to make sure the cost remains low for me. Huge shout out to Steve as well. Definitely my go-to place for packages.

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