Brand Certified
The UPS Store
4.0(181 reviews)
Certified by The UPS Store • Feb 22, 2026
Business Details
4501 New Bern Ave, Raleigh, NC
27610, United States
Certified by The UPS Store • Feb 22, 2026
(919) 255-9084
Certified by The UPS Store • Feb 22, 2026
https://locations.theupsstore.com/nc/raleigh/4501-new-bern-ave
Certified by The UPS Store • Feb 22, 2026
About
Certified by The UPS Store • Feb 22, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5268 in Raleigh offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Corner Of New Bern Ave & New Hope Rd.
Details
- DeliveryNot available
Location
Certified by The UPS Store • Feb 22, 2026
Hours
Certified by The UPS Store • Feb 22, 2026
Reviews
4.0
181 reviews
5 stars
119
4 stars
15
3 stars
5
2 stars
5
1 star
37
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while many customers praised the helpfulness and professionalism of staff like Kimberly and Tom, others reported poor service experiences, including lack of assistance and perceived discrimination.
Efficiency
Several reviews highlighted the quick and efficient service provided by staff, with many customers noting minimal wait times and fast processing of their requests.
Product Availability
Customers expressed frustration over high prices for packaging materials and unexpected charges for packing services, indicating a need for clearer communication about costs.
Mixed Experiences
While many customers had positive experiences and appreciated the friendly atmosphere, there were notable complaints about lost packages and inadequate responses to issues.
- GDG V DebnamFeb 7, 20265.0I can return AMAZON items without a problem. Employees are friendly and usually greet you when entering the store. They'll also acknowledge if the wait was long.
- TStheresa sellarsFeb 3, 20265.0Very professional and helpful AARON
- ILIan LopezJan 14, 20261.0I could give the 0 stars REALLY BAD CUSTOMER SERVICE went today for a solution and 3 of the agents just let me solve my own problem with my package POOR AND SAD SERVICE They say UPS is a franchise and is not there problem basically 👎👎👎
- TQTimothy QuinnJan 5, 20261.0Unable to process Amazon return
- BTBrandi S. TurpinJan 4, 20264.0Briyanni (spelling) is the first person, in 3 stores that did my laminating the correct way, SIMPLY by letting the machine heat up and cutting my photos afterwards. PLEASE make this a practice for everyone.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 12:00 PM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #5268 in Raleigh offer?
The UPS Store #5268 provides packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, and other business services.
What are the operating hours of The UPS Store #5268?
The store is open Monday to Friday from 8:00 AM to 7:00 PM, Saturday from 9:00 AM to 4:00 PM, and Sunday from 12:00 PM to 5:00 PM.
Is The UPS Store #5268 open on holidays?
The store is closed on some holidays including November 27, December 25, December 31, January 1, and January 19. On other holidays, it operates regular hours. Customers should check the website for specific holiday hours.
What payment methods does The UPS Store #5268 accept?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Can I get notary and passport photo services at The UPS Store #5268?
Yes, they offer notary services as well as passport and photo ID services.
Does The UPS Store #5268 provide mailing supplies and moving boxes?
Yes, they offer office products, mailing supplies, moving boxes and stamps & postage.
How can I contact The UPS Store #5268 for service inquiries?
You can call the main phone number at +1 919-255-9084 or email store5268@theupsstore.com.
What nearby businesses are close to The UPS Store #5268?
Nearby businesses include DMV Concrete Pumping Misc, Simple Home Buys, My Serenity Vacation, Appliance Services of NC Inc., and AdvantaClean of Wendell, NC.
Are there any local real estate agents near The UPS Store #5268?
Yes, Simple Home Buys and Trademark Land and Lots are real estate agents located nearby, which might be useful if you're involved in property transactions.
Can I visit any nearby places for home improvement services around The UPS Store #5268?
Yes, you can find home improvement and cleaning services nearby such as AdvantaClean of Wendell, NC, Dominion Electric Of NC, and LH Superior Cleaning Services.
Brand Certified Facts from The UPS Store
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Certified February 22, 2026Yext Knowledge Graph
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