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The UPS Store

4.2
(358 reviews)

Business Details

514 Daniels St, Raleigh, NC
27605, United States
(919) 834-2121
https://locations.theupsstore.com/nc/raleigh/514-daniels-st

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #2325 in Raleigh offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - In Village District Behind Harris Teeter, Near Moe's And Village Deli.

Details

  • DeliveryNot available
  • Onsite servicesAvailable

Location

The UPS Store
514 Daniels St, Raleigh, NC
27605, United States

Hours

Reviews

4.2
358 reviews
5 stars
277
4 stars
10
3 stars
5
2 stars
8
1 star
58

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff, particularly Joel, for being helpful, friendly, and efficient in handling their needs.

Management Issues

Some reviews highlighted negative experiences with management, particularly regarding disrespectful behavior and poor customer service from certain employees.

Pricing Concerns

Customers expressed dissatisfaction with unexpected charges for services like taping boxes and printing, which they felt were not standard at other locations.

Overall Experience

While many customers had positive experiences, a few reported frustrations that impacted their overall satisfaction with the store.
  • VE
    Val Dandik Evans
    Jan 10, 2026
    5.0
    Always quality and quick printing. Convenient UPS store!
  • AB
    Andrew B.
    Jan 9, 2026
    1.0
    This store made me SO ANGRY. There was immensely disrespectful management. Jeanne, the manager/owner of the store blatantly ignored numerous requests I made when carrying out a package return. Not only that, but she was condescending and immensely rude to the employees of the store. Taken aback, but still wanting to complete my task, I soldiered on. Until I had to tape my package. Why do they charge for tape. What the heck. That is so weird. No other store does that, it's an unnecessary, unadvertised charge. To my knowledge, this is not the only predatory charge they have. I hope that this store can straighten itself out, as all this made me quite angry, and frankly, ruined my day.
  • NS
    nancy smyth
    Nov 5, 2025
    5.0
    I was frazzled when I came to your store today. I needed to get a document notarized, witnessed and expedited asap. I assumed I could get it done at my bank, but was told they could not provide witnesses. On a recommendation, I headed to your store where an awesome employee came to my rescue. I am so sorry I did not get her name, but her employee number (on the receipt) is 368206! She was calm and patient and made magic happen! Thank you so much! You were my hero today!
  • RC
    Raven Carter
    Oct 9, 2025
    5.0
    I hate mailing stuff, but the gentleman that assisted me today was really helpful and kind. I’ll be sure to use this location whenever I’m in Raleigh.
  • LC
    Luke Caffarey
    Oct 8, 2025
    5.0
    Came in to ship something for the first time on 10/8/2025. Matt helped me very much and was super polite!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 12:00 PM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Raleigh offer?

The UPS Store #2325 offers packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, and more.

Brand Certified Facts from The UPS Store

The UPS Store partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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