Staples

3.8
187 reviews

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Raleigh, NC provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
3064 Wake Forest Road, Raleigh, NC
27609, United States

Hours

Reviews

3.8
187 reviews
5 stars
110
4 stars
16
3 stars
19
2 stars
5
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for their helpfulness, others were reported as rude and dismissive.

Staff Knowledge

Certain staff members, particularly in tech support and printing, were noted for their expertise and willingness to assist customers.

Store Environment

The store is generally clean and well-organized, but some customers experienced long wait times and poor service during busy periods.

Product Availability

Customers appreciated the wide selection of products and competitive pricing, although some reported issues with stock and incorrect items.

TSA and Passport Services

Many customers had negative experiences with TSA PreCheck and passport services, citing unhelpful staff and poor communication.
  • JH
    Jeah Hazell
    1 day ago
    5.0
    Jarrett mark and bon are awesome. They helped us at foodlion get our name tag printer together and learn how to use it. Very patient!
  • JB
    Jerry Brown
    Nov 17, 2025
    5.0
    Great and friendly service. Cashier is always pleasant
  • HM
    H M.
    Oct 24, 2025
    1.0
    Go anywhere else for TSA precheck. Staff was rude and demeaning.
  • SG
    Sandeep Kumar Gangisetty
    Oct 21, 2025
    5.0
    Store associate has helped quickly print using online code. Initially tried printing using the printers on stand by. But as they weren't working I had to wait for someone to help. The associate hasn't took much time and greeted us well in a welcoming manner.
  • PK
    Philip Koenig
    Oct 14, 2025
    1.0
    Went in for passport photos. Price listed for two printed photos was $17.99. Got up to the check out counter and paid. Look at my receipt as I left and I was charged for a passport photo bundle ($24.99). Went back in and spoke to Shawna, who originally checked me out and explained how I was charged for a bundle when I didn’t get that, no big deal. Shawna got very short and started slamming my receipts on the counter, as if this was my fault? She made a simple mistake that I wasn’t upset over, just needed a simple return/price adjustment. She obviously doesn’t know how to accept that she did wrong without having a nasty attitude lol. Maybe a customer service job isn’t for you, Shawna! Have the day you deserve

Frequently Asked Questions About Staples

What are the main services offered at Staples in Raleigh, NC?

Staples in Raleigh offers printing, shipping, technology, travel, recycling services, direct mail, design services, passport photos, TSA PreCheck®, and Amazon Pickup.

Where is Staples located in Raleigh?

Staples is located at 3064 Wake Forest Road, Raleigh, NC 27609, inside the Holly Park Shopping Center.