Business Details
About
Water Cooler Supplier
Easy to use and conveniently located inside and outside Walmart Supercenter #5292. Choose from our self-serve water Refill station for fresh filtered drinking water in 1, 3 or 5-gallons or our pre-filled Exchange water station for 3 or 5-gallon Primo® purified bottled water.
Location
Reviews
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- CCCassandra ChandlerJul 22, 20251.0Zero stars won't let me post. I signed up with Primo on June 8, 2025, my original delivery date was to be June 12.....it was rescheduled 3 times, with me finally getting my delivery on June 18, after a phone call. My next delivery was then scheduled, by you, for July 28 (40 days later), now I have logged into my account to find that my delivery is now rescheduled yet again. As of now it is scheduled for August 13th, (56 days) You could just let prospective customers know that you are unable to provide timely service and make it easier for everyone! Thus far the only thing you have in your favor is the very nice delivery driver! Looks like I'll be looking for another source, that should free up your "high demand" by one customer!
- JGJoralis GomezJun 11, 20251.0Terrible management!!! I give it 1 star because there's no minus -5 star. I don't know if Primo is downsizing or expanding but today is June 11 and I have been waiting for delivery since June 3rd and today I received another email saying it was postponed AGAIN, this has been happening since April. We paying customers that been with Primo since February 2023. If anyone knows about another company, please let me know.
Frequently Asked Questions About Primo Water Refill & Exchange
What services does Primo Water Refill & Exchange offer?
Primo Water Refill & Exchange offers water refill services including self-serve water refill stations and pre-filled water jug exchange for 3 or 5-gallon Primo purified bottled water.
Where is Primo Water Refill & Exchange located?
It is located at 4431 New Bern Ave, Raleigh, NC 27610, inside and outside Walmart Supercenter #5292.
What are the payment options available at Primo Water Refill & Exchange?
They accept American Express, Apple Pay, Cash, Mastercard, and Visa as payment options.
What brands are offered at Primo Water Refill & Exchange?
The primary brand offered is Primo Water.
What are the store hours for Primo Water Refill & Exchange?
Their hours follow the retailer location hours of Walmart Supercenter #5292 where they are located.
Are there any nearby places where I can shop or eat near Primo Water Refill & Exchange?
Yes, nearby you can visit Walmart Raleigh - New Bern Ave, Claire's Walmart for retail, and restaurants like McDonald's, Jumbo China Buffet, and MATSU Hibachi & Sushi for dining.
Can I use other services nearby after visiting Primo Water Refill & Exchange?
Yes, nearby services include Walmart Auto Care Centers for automotive needs, SEVA Beauty and Shubh Beauty for spa and salon services, and Jackson Hewitt Tax Service for accounting.
Are there convenient transportation or mobile service stores near Primo Water Refill & Exchange?
Yes, Verizon Wireless and Metro by T-Mobile mobile phone stores are close by, which can assist customers with phone needs; proximity to Walmart makes access simple.
Does Primo Water Refill & Exchange offer in-store pickup or delivery?
They offer in-store pickup services.
How can I contact Primo Water Refill & Exchange for questions or concerns?
You can contact them by phone at +1 844-237-7466 or email at social@primowater.com. They also have social media presence on Facebook, Instagram (@Primowater), and Twitter (@PrimoWater).