Easy to use and conveniently located inside and outside Lowes Food #224. Choose from our self-serve water Refill station for fresh filtered drinking water in 1, 3 or 5-gallons or our pre-filled Exchange water station for 3 or 5-gallon Primo® purified bottled water.
Use to be good, after their merger it’s become an absolute clown show. Wait times to speak to anyone can be hours, shipments have been delayed 3 times in a row! No updates regarding delays, you’re better off taking your business elsewhere.
SO
Se Hak Oh
Dec 28, 2024
5.0
Has been out of service for a few months now. I've called and asked them to fix it but I don't think they care.
Update: they fixed it! So back to 5 stars
Frequently Asked Questions About Primo Water Refill & Exchange
What services does Primo Water Refill & Exchange offer?
Primo Water Refill & Exchange provides self-serve water refill stations for fresh filtered drinking water in sizes of 1, 3, or 5 gallons, as well as pre-filled exchange water stations for 3 or 5-gallon Primo® purified bottled water.
Where is Primo Water Refill & Exchange located?
It is located inside and outside Lowes Food #224 at 8100 Briar Creek Pkwy, Raleigh, NC 27617, USA.
What are the payment options available at Primo Water Refill & Exchange?
Payment options include American Express, Apple Pay, Cash, MasterCard, and Visa.
What are the opening hours for Primo Water Refill & Exchange?
Primo Water Refill & Exchange follows the retailer location hours of Lowes Food #224 where it is located.
What products can I purchase at Primo Water Refill & Exchange?
You can purchase water jugs in sizes of 1 gallon, 3 gallons, and 5 gallons, including empty jugs for refill.
How can I contact Primo Water Refill & Exchange for inquiries or support?
You can contact them by phone at +1 844-237-7466 or via email at social@primowater.com.
Which languages are supported at Primo Water Refill & Exchange?
Customer service is available in English and Spanish.
Are there any nearby amenities that customers can visit before or after using Primo Water Refill & Exchange?
Customers can visit Lowes Foods supermarket for grocery shopping, enjoy a drink at Lowe's Beer Den, or grab a coffee at nearby Caribou Coffee.
Is there convenient parking or transportation near Primo Water Refill & Exchange?
Primo Water Refill & Exchange is located in the Brierdale Shopping Center area with easy access to local amenities and parking options.
What other services or attractions are close to Primo Water Refill & Exchange for customers visiting the area?
Nearby services include EVgo charging station for electric vehicles, travel planning at Cruise Holidays Land and Sea, and entertainment options like Redbox and GameStop.