FedEx Office in Raleigh, NC provides a one-stop shop for small businesses, offering printing and shipping expertise along with reliable customer service when and where you need it. Services include FedEx shipping, copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding. You can also upload documents with FedEx Office Print Online to have your flyers, brochures, presentations, banners or signs ready for convenient pick-up or delivery. FedEx Kinko’s is now FedEx Office.
Many customers praised the staff for being friendly, helpful, and going above and beyond in their service.
Staff Performance
Specific employees, particularly Terrell and M'Lysia, received multiple commendations for their exceptional service and professionalism.
Mixed Experiences
While many reviews highlighted positive interactions, some customers reported rude behavior from staff and dissatisfaction with service quality.
Pricing Issues
Several customers expressed frustration over perceived high prices for shipping supplies and services, leading to negative experiences.
Efficiency
Customers noted both quick service and long wait times, indicating inconsistency in efficiency during busy periods.
JH
Joel Harris
Nov 17, 2025
1.0
“Oh you want a receipt for shipping a package (that already has a label)? I’ll show you how to do that.”
No.
I don’t work here, YOU do it.
UPS or USPS from now on.
SS
Sunshine
Nov 15, 2025
5.0
Love this place!
The folks are so welcoming and courteous! They greet every single person upon entrance. It’s always the same people so you can get to know them. They go out of the way to help me. I don’t go in often, but whenever I do, they remember which I appreciate sincerely. The assistant manager, an African American man with a bald head is the best. I don’t know his name, but he should recognized for being so awesome!
DD
dana downing
Oct 28, 2025
5.0
GREAT!!!!!! Everyone at this store is kind and helpful! Thank you for all you do!
KR
Katie Roberts
Oct 15, 2025
5.0
WHAT GREAT SERVICE ! I HAD THE NICEST MAN AND WOMAN HELP ME TODAY .
TM
Terri Miller
Oct 2, 2025
2.0
I rarely do reviews, but this one was egregious. I called ahead at 4:30p, asking to confirm a notary was on hand. Terrell asked me to call back in 15 minutes, which I did. Terrell confirmed a mobile notary could meet me at their store between 5:30-6pm, which was fine with me. I drove up there, Terrell printed my doc and called the notary again, at which point it turned into an excuse-filled exercise. Bottom line, she promised to meet me, several times, and failed to show. Don't rely on their mobile notary M'Lysia Myers. Utter waste of time and energy.