FedEx Office in Raleigh, NC provides a one-stop shop for small businesses, offering printing and shipping expertise along with reliable customer service when and where you need it. Services include FedEx shipping, copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding. You can also upload documents with FedEx Office Print Online to have your flyers, brochures, presentations, banners or signs ready for convenient pick-up or delivery. FedEx Kinko’s is now FedEx Office.
The staff is frequently described as friendly, helpful, and accommodating, with several employees receiving specific praise for their exceptional service.
Inconsistency
Customer experiences vary significantly, with some reporting excellent service while others encountered rude or unhelpful staff.
Operational Issues
There are complaints about broken equipment, long wait times, and issues with order accuracy, leading to frustration among customers.
Professionalism
While many staff members are noted for their professionalism, there are instances of unprofessional behavior that negatively impacted customer experiences.
Pricing Concerns
Customers expressed dissatisfaction with pricing transparency and perceived overcharging for services.
WB
Wyatt Bone
Aug 20, 2025
1.0
Self serve large document printer has been broken for years. Get it together.
MF
Marwa Farid
Aug 14, 2025
5.0
Kind staff and good printing!
JD
Jared Dix
Aug 12, 2025
5.0
Tameeka is calm, courteous, and much appreciated!
JT
Jonathan Tack
Aug 8, 2025
5.0
Made the right choice between UPS and FedEx… Walked into this FedEx office first thing in the morning, brought a jacket that had to be shipped, the staff person Lizzie was fantastic. She took the address, took payment, and packaged it for shipping. Such a good experience.
BJ
Bella Johnson
Jul 28, 2025
5.0
I went here the other day with a friend to get photos for her VISA. As soon as we walked in, we were greeted and got taken care of. Unfortunately for everyone in the store, a very irate and rude customer came in and immediately started raising his voice at the two employees working. Brit, who was in the process of taking my friend’s VISA photo, got the short end of the stick having to deal with this guy. She tried to calmly explain to him the situation at hand and deescalate the situation. This guy was not having any of it. Hurling accusations/insults, demanding for a manager, taking photos of Brit, and refusing to listen to Brit or the other employee working. I genuinely felt uncomfortable with this guy in the store. As someone who has had to deal with the public and the many characters you can meet working in a service industry, Brit did an exceptional job handling this situation while still taking care of my friend. Big shoutout to Brit and the other employee working, they handled that situation a lot better than I would have.
Frequently Asked Questions About FedEx Office Print & Ship Center
What services does FedEx Office Print & Ship Center in Raleigh offer?
FedEx Office Print & Ship Center provides printing, copying, shipping, direct mail, signs and graphics, internet access, computer rental, fax services, passport photos, online notary, lamination, and binding services.
What are the operating hours of FedEx Office Print & Ship Center on weekdays?
The center is open Monday through Friday from 8:00 AM to 8:00 PM.
Can I pick up my online print orders at the FedEx Office in Raleigh?
Yes, FedEx Office offers in-store pickup for online print orders for customer convenience.
What payment methods are accepted at FedEx Office Print & Ship Center?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Does FedEx Office Print & Ship Center provide passport photo services?
Yes, passport photo services are available at this location.
Is there a FedEx mobile app I can use to access services from FedEx Office?
Yes, the FedEx mobile app is available on iOS and Android platforms for easy access to services.
Which nearby eateries can I visit before or after my trip to FedEx Office on Hillsborough St?
Nearby eateries include Papa John's Pizza, Gumby's Pizza, Jersey Mike's Subs, Chick-fil-A, Campus Mart & Deli, Saxbys Coffee, and crepe traditions café.
Are there any nearby parking facilities available when visiting FedEx Office Print & Ship Center?
Yes, Brooks Parking Lot is a nearby parking facility convenient for FedEx Office customers.
What nearby public transit options or gas stations are accessible for reaching FedEx Office?
Hillsborough Street Exxon serves as a nearby gas station and transit point, helping customers access FedEx Office easily.
Where can I find passport and visa services near FedEx Office Print & Ship Center?
RushMyPassport in FedEx Office provides passport and visa services at this location for customer convenience.