United States Postal Service

3.0
38 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 7400 Old Mount Holly Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
7400 Old Mount Holly Rd, Paw Creek, NC
28130, United States

Hours

Reviews

3.0
38 reviews
5 stars
12
4 stars
8
3 stars
1
2 stars
2
1 star
15
  • TT
    Tony Tone
    Dec 1, 2025
    1.0
    I visited the Paw Creek Post Office today, December 1st, and arrived around 2:30 PM. I waited about 15 minutes to get inside, which I understood since only two people are allowed in the retail space at a time. No issue there. Once I finally got in, the experience went downhill quickly. I had a simple package (pictured below) that needed maybe 5–6 inches of tape, literally one strip just to secure the bag so the barcode could be scanned. Before saying a single word or offering any greeting, the woman working looked at my package, pointed, and said, “Read my sign.” I asked politely if she could just use one strip of tape to secure the bag so she could take the package, and she told me no, and that I had to pay $3.99 for their tape or “go down the street to the dollar store and get some.” Instead of providing basic courtesy or reasonable customer service, she was short, dismissive, and unnecessarily rude. It honestly took more time for her to be rude than it would’ve taken to place a single piece of tape on the bag and scan the barcode. There was only one employee working, and unfortunately the service was blatantly inconsiderate. Even though I live down the street, I will gladly drive across town to another post office before returning to the Paw Creek location.
  • SM
    Sharon Marshall
    May 10, 2025
    5.0
    Everytime I come to this Post Office, the staff knows exactly what they are doing. I never had a problem with any of the staff here. They are more than efficient. My tasks are always completed. This is a hidden gem.
  • QL
    Queen Libra
    Nov 25, 2022
    4.0
    Wish the hours was better, so glad the white man no longer there he was rude sorry don't know his name the 2 black ladies seem very friendly and does there job sorry don't know there name either lol
  • ST
    Sporadic Travels
    Mar 14, 2017
    4.0
    The woman at the post office was very polite and professional.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.