United States Postal Service

2.9
28 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 8491 Georgia Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
8491 Georgia Rd, Otto, NC
28763, United States

Hours

Reviews

2.9
28 reviews
5 stars
12
4 stars
1
3 stars
1
2 stars
0
1 star
14
  • SG
    Suanne gettings
    Nov 17, 2025
    1.0
    I send letters to a friend in Otto North Carolina regularly. I recently sent two letters from Ohio on the same day…after nearly 2 weeks only one if the letters made it. Ive also sent packages in the past that never arrived. Is there no accountability?
  • JJ
    Jack
    Nov 17, 2025
    1.0
    Unbelievably incompetent. Just abolish the usps at this point if this is what it has become
  • AI
    Ann Isner
    Oct 18, 2025
    5.0
    Limited hours but for a small community it is wonderful. The people are always friendly.
  • AF
    April Ford
    Jul 26, 2025
    1.0
    I have given a handful of complaints in person to this location. Nothing ever changes. The women who work at this location seem to have their own hours, and make them up day to day. I have had packages left under the parcel box in the rain, and other times I've been made to pick up my package because its "too large" to fit in the parcel box when it could have easily fit. When I have to pick up my packages, I have to work around whenever they decide to open the doors. I've wasted countless minutes and miles running back and forth across town trying to catch them at the right time to retrieve my packages, not just once or twice but every single time I need to pick my package up. Other times the packages are crammed in to the parcel so tightly its ruined the packing or required me to rip it out. There is zero consistency with this office from the ladies in the building down to the ones delivering mail and packages. I've recieved my neighbors mail in my personal box countless times, and have had urgent mail delayed and/or never given to me. Today was the icing on the cake when the parcel box door was broken by the weight of two large packages shoved in, and a rubber band used to hold it. UNPROFESSIONAL and lazy! If you reside in Otto and make weekly trips to Franklin anyways, you're better off getting a PO Box there and dealing with them. Dillard's Post Office is always open when they claim to be and the people there are a lot nicer to deal with as well.
  • TM
    Trail Monster
    Jul 11, 2025
    1.0
    They don’t even bother to put packages in their cars. They just say they attempted to deliver before they even leave the office. When you order from Amazon you hope it’s coming from UPS but it’s not always guaranteed. Not sure how you even hold these people accountable besides chewing them out when you go pick up your stuff.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.