Business Details
About
Shipping ServiceMailing ServicePackaging Supply StoreFedEx
Visit FedEx Ship Center in New Bern, NC when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.
Location
Hours
Reviews
3.6
185 reviews
5 stars
97
4 stars
24
3 stars
9
2 stars
6
1 star
49
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service experiences, including unhelpful staff and difficulty reaching representatives.
Delivery Issues
Numerous reviews highlighted significant problems with package delivery, including delays, missed deliveries, and packages being marked as delivered without proper attempts.
Staff Friendliness
Despite delivery issues, several customers praised the friendliness and helpfulness of the staff at the location.
Convenience
Customers appreciated the convenience of the location and the quick service for shipping needs.
- MDMike Deluzio3 days ago5.0Quick and easy drop off. Staff was professional and courteous.
- MTMiguel TaylorJan 5, 20265.0Awesome as always. The associate is always friendly and helpful and asked if I wanted a receipt to track my dropped off package.
- EEEricaDec 3, 20251.0These delivery drivers at FedEx had my package for six days. It was supposed to be overnight, and I still haven't received it. I've spoken to four different people, and it's still not resolved. UPS is the best. The driver said the address didn't exist and never came. They didn't call to tell me anything; I had to call them. I don't recommend them.
- TLTodd LavenderOct 8, 20254.0Helpful staff
- NKNicole KinserAug 6, 20251.0They’ve had a package of an item I ordered for my daughter since July 31st. They never come out to deliver, travel history shows it only ever being in New Bern. But then the next day it says they tried to deliver. No ticket, no knock, no door bell. My daughter has been home each time. After calling we were told it would get delivered on the 5th. It hasn’t moved. Basically they figured out a way to steal what I sent. And you can never call them directly. Fed ex as a whole sucks.
Frequently Asked Questions About FedEx Ship Center
What services does the FedEx Ship Center in New Bern offer?
The FedEx Ship Center in New Bern offers packing supplies, boxes, expedited, standard, and economy shipping services, including FedEx Express, Ground, Freight, and international shipping options.
What are the operating hours of the FedEx Ship Center in New Bern?
The center is open Monday through Friday from 9:00 AM to 6:30 PM, Saturday from 10:00 AM to 12:00 PM, and closed on Sundays.
Can I schedule residential delivery or hold my shipments for pickup at this FedEx location?
Yes, you can have your FedEx shipments held for pickup and schedule your next residential delivery using FedEx Delivery Manager.
What payment methods are accepted at the FedEx Ship Center in New Bern?
Payments can be made using American Express, Cash, Check, Discover, MasterCard, and Visa.
Are there any shipping discounts available at this FedEx Ship Center?
Yes, you can create a free FedEx account to receive shipping discounts.
Which FedEx brands are available at this Ship Center?
The Ship Center offers services under FedEx Express, FedEx Ground, and FedEx Freight brands.
Where is the FedEx Ship Center located in New Bern?
It is located at 1515 Airport Rd, New Bern, NC 28560.
What nearby car rental agencies can I use before or after visiting the FedEx Ship Center?
Nearby car rental agencies include Hertz, Enterprise Rent-A-Car, National Car Rental, Alamo Rent A Car, Budget Car Rental, and Avis Car Rental, providing convenient options for your travel or transport needs.
Are there any pet services near the FedEx Ship Center in New Bern?
Yes, Jill's Pet Resort and Craven Pamlico Animal Services Center nearby offer pet sitting and veterinary services, which can be helpful if you need pet care while shipping packages or running errands.
What nearby facilities might be useful for someone visiting the FedEx Ship Center using public transportation or flying?
The FedEx Ship Center is near the Airport Traffic Control Tower and Delta Ticket Counter, making it convenient for travelers flying in or out. Additionally, there are FedEx Drop Boxes nearby for quick shipment drop-offs.