Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 388 Valley River Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.4
132 reviews
5 stars
38
4 stars
4
3 stars
8
2 stars
4
1 star
78
What are people saying?
AI-generated from recent customer reviews
Delivery Issues
Numerous customers reported consistent problems with package delivery, including claims of attempted delivery without actual attempts being made.
Customer Service
Feedback on customer service is mixed; while some staff are praised for being friendly and helpful, others are criticized for rudeness and lack of professionalism.
Inconvenience
Many customers expressed frustration over having to pick up packages at the post office instead of receiving them at home, leading to significant inconvenience.
Management Concerns
Several reviews highlighted issues with management and the postmaster, suggesting a lack of accountability and poor handling of customer complaints.
Positive Experiences
Despite the negative feedback, some customers shared positive experiences with specific staff members and appreciated the assistance they received.
- NRNola RipplingerNov 12, 20251.0Clerks are nice enough but I had to visit the office 3 times to cancel a change of address. Each time the clerk told me she took care of it, but she obviously lied or she is inept. The Bible verses she has posted at her window aren't helping much. I guess I expect too much.
- RCRichard The CarverNov 7, 20255.0People here are great. Always been good
- KCKatrina CattonOct 14, 20251.0Worst service I've ever had to encounter. They never deliver mail/packages. So you have to pick things up everytime you order something. Why pay these people? Then once you get there to pickup everyone in town is in line and they have one person there whose extremely slow. Its very inconvenient, aggravating and I think they need a whole new staff to grasp the concept of putting items in mailboxes, reading and ability to move faster than a sloth. Sad that we are forced to deal with this.
- CBChris BrownSep 3, 20251.0Rural USPS is worthless now. They refuse to deliver to your house. EVERY PACKAGE MUST BE PICKED UP AT THE POST OFFICE NOW. I HATE THE USPS.
- CACharlie AllanJul 23, 20251.0They do not deserve 1 star. You can not get anyone on the phone. They deliver some people's stuff to there house but never mine and they say there is no code to enter exactly just a mailbox. I ha e pics of unused box that they did not put my package in. If we pay your salary then deliver the product stop making us come pick it up not our job. We paid to ha e it delivered not for us to use our gas to do your job. When you are ask to give a call back return the Damn call. You need to ha e employees up front more than one helping all the people that have to do your job and pick it up at the post office. Also when you take down the American Flag FOLD IT. Do t lay it over your arm to put on a shelf to wait til morning to ve carried out folded over your arm. You are supposed to be UNITED STATES POST OFFICE. Show some respect for the flag. People come on Get a grip.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service located at 388 Valley River Ave, Murphy, NC?
You can send mail and ship packages, get money orders, rent Post Office™ boxes, apply for passports, purchase gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, this location accepts first-time U.S. passport applications and most can also take your passport photo. Be sure to complete and print your application form before your visit.
Do I need an appointment for passport services?
Most Post Offices offering passport services require you to schedule an appointment online. Limited walk-in hours are available at select locations.
How much does a passport photo cost at this location?
The fee for a passport photo at USPS is currently $15.
Can I get a Post Office Box at this location, and how do I reserve one?
Yes, you can reserve a PO Box online through the USPS website quickly and securely, then complete your setup in person at this location.
What are the operating hours of the Murphy, NC USPS Post Office?
Monday to Friday: 8:30 AM to 5:00 PM; Saturday: 9:00 AM to 11:00 AM; closed on Sundays and specified holidays.
Is it possible to access PO Boxes in the lobby after hours?
Most USPS locations, including this one, offer 24/7 lobby access to PO Boxes, but access can vary by location, so please check locally.
What nearby recreational spots can I visit before or after my trip to the Post Office?
You can visit Murphy River Walk, a local park perfect for a stroll, or check out Cherokee County Recreation for active outdoor activities nearby.
Where can I find dining options near the Murphy Post Office?
Nearby restaurants include Yogi's Neighborhood Grill, Neighborhood Grill offering American and Italian cuisine, and Mama Mia's Italian Kitchen for a delicious meal.
Are there any local businesses or services near the Post Office that could be useful?
Yes, you can find services such as Murphy Health & Fitness gym, LIV Wellness and Massage therapy, and local real estate agents like Miranda Fleming NC Realtor nearby.