United States Postal Service

2.5
69 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 806 W Central Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
806 W Central Ave, Mount Holly, NC
28120, United States

Hours

Reviews

2.5
69 reviews
5 stars
20
4 stars
4
3 stars
3
2 stars
4
1 star
38
  • AS
    Anthony Starnes
    Jan 5, 2026
    1.0
    Nothing would please me more than to talk to actual real person. Place is garbage
  • MR
    Michael Reynolds
    Dec 22, 2025
    5.0
    My elderly mother had to mail some packages. They where polite and helpful!
  • DD
    Dimplez
    Oct 7, 2025
    1.0
    It’s hard to believe everyone could feel the same way unless it were true — but the consistent experience here really speaks for itself. The staff at this post office are some of the most unfriendly I’ve encountered. There’s rarely a smile, a greeting, or any sense of warmth when you walk in. The atmosphere feels dark and uninviting, which only adds to the unpleasant experience. It’s confusing to see people in a customer service position who seem uninterested in providing even basic courtesy. I often wonder why management doesn’t consider rotating in more welcoming, customer-focused employees. I honestly avoid mailing items here whenever possible. I usually just check my PO Box and leave, because interactions with the staff are consistently cold and uncomfortable. This post office really needs a reset in attitude and environment — customers deserve better.
  • LV
    Lavinia Vance
    Sep 30, 2025
    4.0
    Customer service could be more friendly.
  • KT
    Katerina Tsirogianni
    Aug 16, 2025
    1.0
    I was outside she look at me and she don't leave the package and she just go and the status tracking number say delivery attempt 😞😞😞

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.