Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 10520 Chapel Hill Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
United States Postal Service
10520 Chapel Hill Rd, Morrisville, NC
27560, United States
Hours
Reviews
3.8
164 reviews
5 stars
95
4 stars
20
3 stars
4
2 stars
4
1 star
41
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Vonda and Felicia.
Efficiency
Several reviews highlighted the quick service and minimal wait times, especially during busy periods.
Communication Issues
Some customers reported poor communication and unhelpful responses from management, particularly regarding mail delivery problems.
Mixed Experiences
While many had positive interactions, there were notable complaints about rude staff and unresolved issues, indicating inconsistency in service quality.
Facility Condition
The post office was generally described as clean and well-maintained, although there were mentions of issues like unstocked supplies.
- LILada IDYNov 2, 20251.0I was returning package and I had miss communication with personal. I talked with manager and I was accused of aggressive behavior when I told the manager that I didn't like their service and explained why so they could improve it.
- SSshahabOct 31, 20251.0There is NO usps store here. Do Not Drive!!!
- MBMichelle BOct 22, 20255.0Went in and no line, received good service and quick. Also since covid, I have not seen 4 people working the front. It was amazing to see more people working and less lines.
- MDMighty DaveSep 23, 20255.0Good job
- TMTaylor MarkSep 13, 20255.0The Best Post Office Team Around! I can't say enough good things about the amazing ladies at this post office. Every time I walk in, I'm greeted with genuine smiles, friendly conversation, and the kind of customer service that you just don’t find everywhere anymore. Keep up the great work!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What are the main services offered at the United States Postal Service at 10520 Chapel Hill Rd?
This location offers mail and package shipping, money orders, PO Boxes, passport services, gift cards, and more.
Can I apply for a U.S. passport at this Post Office location?
Yes, this USPS accepts first-time passport applications and provides passport photo services by appointment.
Do I need an appointment for passport services at this Post Office?
Most passport services require scheduling an appointment online, although limited walk-in hours may be available.
What are the operating hours of this USPS location?
The Post Office is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends and major holidays.
How can I reserve a PO Box at this location?
You can search for available PO Boxes and reserve one online at the USPS website, then complete the setup in person.
Are the PO Boxes accessible after regular business hours?
Most locations, including this one, offer 24/7 lobby access to PO Boxes, but hours may vary, so check locally.
What nearby professional services can visitors find around this Post Office?
Nearby you can find Cogniz Software Solutions for IT services and marketing, and Triangle Tax Advisors LLC for professional tax and trust services.
Are there any nearby places to visit for community and cultural interests?
Yes, Carry the Water NC cartooning museum and The Ghost Guild Inc. history museum are nearby and great for community engagement and history enthusiasts.
What options are available nearby for fitness and active lifestyles?
Close by are Okinawan Martial Arts Dojo, Taal Harmony School of Dance, Active Bodez gym, and Grace Studio dance school, perfect for staying active before or after your visit.
How might visitors combine their USPS trip with shopping or services nearby?
Visitors can shop at Mon Cherie Boutique Inc for furniture, or visit ScarfPro LLC for fashion accessories, conveniently located near the Post Office.