United States Postal Service

3.7
166 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 10520 Chapel Hill Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
10520 Chapel Hill Rd, Morrisville, NC
27560, United States

Hours

Reviews

3.7
166 reviews
5 stars
95
4 stars
20
3 stars
4
2 stars
5
1 star
42

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of individual employees who provided exceptional service.

Delivery Issues

Several reviews highlighted problems with package deliveries, including miscommunication, packages left in unsafe locations, and issues with tracking.

Mixed Experiences

While many customers had positive experiences, some reported rude behavior from specific staff members and dissatisfaction with management's handling of complaints.

Efficiency

Customers noted that service was generally quick and efficient, especially during less busy times, although some mentioned long lines during peak hours.
  • RB
    Raghoba Borkar
    Dec 8, 2025
    2.0
    The recent experience of delivering packages has been bad. I had a package which was left at the breezeway of the first floor. I was expecting packages to get delivered in the mailbox or left at the front door. There are very high chances that rain could damage the packages left in breezeway.
  • NP
    N P
    Dec 6, 2025
    5.0
    Lived in Morrisville for 20+ years and the staff at this post office were always pleasant and knowledgeable. Line could be long sometimes, but staff were great. Prior to moving to an adjacent town I let them know I'd miss having them as my post office staff and they let me know I could still come there and handle my USPS needs.
  • RO
    Rayna Ortiz
    Nov 25, 2025
    1.0
    They do not scan your package if you just drop off… MUST STAND IN LINE…. not good for business because tracking will not update if you just drop off shipment…. Very disappointed
  • LI
    Lada IDY
    Nov 2, 2025
    1.0
    I was returning package and I had miss communication with personal. I talked with manager and I was accused of aggressive behavior when I told the manager that I didn't like their service and explained why so they could improve it.
  • SS
    shahab
    Oct 31, 2025
    1.0
    There is NO usps store here. Do Not Drive!!!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.