The UPS Store

3.7
213 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #5622 in Morrisville offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Davis Dr & Lake Grove Blvd, Adjacent To Kangaroo Gas Station.

Details

  • DeliveryNot available

Location

The UPS Store
11010 Lake Grove Blvd, Morrisville, NC
27560, United States

Hours

Reviews

3.7
213 reviews
5 stars
134
4 stars
6
3 stars
3
2 stars
8
1 star
62

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and attentive, with specific mentions of employees like Josh, Rashy, and Krishawna.

Inconsistency

Several reviews highlighted inconsistent policies regarding charges for services like taping boxes and printing labels, leading to customer frustration.

Negative Experiences

A significant number of reviews reported rude or unhelpful staff, with some customers expressing dissatisfaction with the overall service quality.

Efficiency

Some customers noted the store's efficiency in handling busy periods and complex requests, with staff working well together to assist customers.

Cleanliness and Environment

The store was generally described as clean and welcoming, contributing positively to the customer experience.
  • TF
    Tad Fehr
    Oct 15, 2025
    5.0
    Josh and his team were helpful and the entire staff had a great attitude and was a pleasure to do business with this store, I will not go to any other store besides this one, thanks for to everyone.
  • ZA
    Zeinab Abrahim
    Aug 28, 2025
    5.0
    Worked with Chris at this store. We were needing a notary and he was so kind and helpful to make sure we got what we needed.
  • NM
    Nicole Martin
    Aug 8, 2025
    5.0
    Rashy was so helpful with a complicated Amazon return. He was patient and helped me navigate the return. I always get great service when I visit this location!
  • ML
    Mrugesh Lavani
    Jul 17, 2025
    5.0
    Always excellent customer service here
  • DR
    Divakar Rex
    Jul 12, 2025
    1.0
    The front desk staff at this shop are not customer-friendly at all. They’re unhelpful even when you’re clearly stuck or need assistance. Their attitude towards customers is disappointing, and the service feels slow and inefficient. The overall experience was frustrating and far from satisfactory.

Frequently Asked Questions About The UPS Store

What services does The UPS Store #5622 in Morrisville offer?

The UPS Store #5622 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.

What are the operating hours of The UPS Store #5622 in Morrisville?

The store is open Monday to Friday from 8:30 AM to 7:00 PM, Saturday from 10:00 AM to 4:30 PM, and closed on Sundays.