The UPS Store

3.9
127 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6483 in Morrisville offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Intersection Of Cary Pkwy And Chapel Hill Rd (Nc-54).

Details

  • DeliveryNot available

Location

The UPS Store
1204 Village Market Pl, Morrisville, NC
27560, United States

Hours

Reviews

3.9
127 reviews
5 stars
85
4 stars
8
3 stars
1
2 stars
2
1 star
31

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the staff for being friendly, helpful, and professional, there were also complaints about rudeness and unhelpful attitudes from some employees.

Efficiency

Customers frequently noted the quick service and efficiency of the staff, although some mentioned long wait times during peak hours.

Pricing Issues

Several reviews highlighted concerns about perceived overcharging for services, such as tape and printing, leading to frustration among customers.

Staff Recognition

Specific employees, particularly Jairo, received numerous commendations for their exceptional service, contributing positively to the store's reputation.

Inconsistency

There were mixed experiences regarding service quality, with some customers reporting excellent interactions while others faced unprofessional behavior.
  • SJ
    Sadie Johnson
    2 days ago
    5.0
    I've done returns and shipping at this store many times and the employees have always been friendly, helpful, and efficient. Thank you!
  • JJ
    J
    Dec 23, 2025
    1.0
    Great place to go if you want to be talked down to like you have brain damage. Extraordinarily rude for the crime of existing in the store when it was empty, so I cannot even pretend it was because they were too busy. Almost bad enough for me to go to FedEx.
  • SM
    Sathya Moorthy
    Dec 18, 2025
    4.0
    They were extremely helpful and addressed all my questions with patience and clarity. They recommended the most cost-effective and reliable options for sending my letter and provided a detailed comparison between UPS and USPS, which enabled me to make an informed decision.
  • CC
    Chandler
    Dec 7, 2025
    5.0
    What can I say? It's a shipping service store, and it does exactly what you'd expect. The staff has always been kind, helpful, and professional, even when things get hectic. Honestly, they look like they could use an extra set of hands. Someone please give them a raise or hire another teammate! Pro tip: Be patient, because you will be next in line, and your package will be on its way.
  • LF
    Leerberg Family
    Dec 6, 2025
    5.0
    I love coming in here. The employees are always happy and helpful. This is the best run business around.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:30 AM - 4:30 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #6483 in Morrisville offer?

The UPS Store #6483 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, passport/photo ID services, and small business services.