DHL Express Service Point Morrisville

3.5
515 reviews
DHL ServicePoint in Morrisville

About

Shipping ServiceLogistics ServiceMailing ServiceCourier ServiceDHL USA
The DHL Express Service Point at Morrisville in Morrisville offers international shipping services and next day shipping and delivery for your personal or business needs. With a staff of shipping experts and a variety of day and time-definite shipping services, easily ship luggage, passports, or packages of any size to destinations across the U.S. or internationally.  For more information and DHL Promo Codes to help you save on every shipment, visit our store today.

Details

  • Wheelchair accessible entranceAvailable

Location

DHL Express Service Point Morrisville
400 Kittyhawk Drive, Morrisville, NC
27560, United States

Hours

Reviews

3.5
515 reviews
5 stars
303
4 stars
8
3 stars
7
2 stars
12
1 star
185

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted exceptional customer service, particularly praising staff members like Pamela and Ciara for their helpfulness and professionalism.

Shipping Issues

Several customers reported significant delays and issues with package deliveries, particularly with DHL's communication and tracking updates.

Positive Experiences

Many customers expressed satisfaction with their overall experiences, noting the friendly and efficient service at the Morrisville location.

Staff Recognition

Customers frequently mentioned specific staff members by name, indicating a strong appreciation for individual contributions to positive service experiences.
  • IA
    Icy Hair By Avi
    Jan 6, 2026
    5.0
    Pamela gave me great service !! Super sweet
  • BG
    Bhupender Giri
    Dec 30, 2025
    5.0
    Pamela & ciara addressed my request diligently.
  • BT
    Brins Tech
    Dec 30, 2025
    5.0
    Had a pleasant experience at DHL. Ciara served with a smile and was very helpful .
  • AC
    Ashleigh Crutcher
    Dec 20, 2025
    1.0
    I had my wedding dress made on a recent trip to Paris. The designer shipped it via DHL, big mistake. While they did send me shipping updates, the messages made NO sense to anyone who doesn’t have access to the system. My package has been sitting at this location since Thursday morning. It is now Saturday and still no delivery. This is my freaking wedding dress. When I check online, it says the package is on hold? For what? Cleared customs, yes. Import tax, paid! A sense of urgency or even an actual accurate delivery date would be appreciated. It doesn’t even list that! Horrible just horrible!
  • PA
    Pete Armstrong
    Dec 9, 2025
    1.0
    I've been having the worst experience with DHL Express. I got a package shipped from China and it's been 40 days so far with no delivery. The package went through customs and was delayed for over a month. That might be expected, but I reached US Customs directly and discovered that they had cleared it a full month before DHL updated its status in their system. So it was apparently sitting lost in a DHL warehouse. Today, 40 days later, it was finally out for delivery. But I got a "delivery attempted" update on my tracking page even though no DHL delivery vans had been in my neighborhood. I contacted customer support by phone and they confirmed that the DHL vehicle had been nowhere near my address when they created the fake "delivery attempted" update. DHL has been the most unprofessional and unorganized shipping company imaginable. Even after all this time I don't know whether I'll ever get my package due to DHL's behavior. It's ridiculous and unacceptable.

Frequently Asked Questions About DHL Express Service Point Morrisville

What services does DHL Express Service Point Morrisville offer?

They offer international shipping services and next day shipping and delivery for personal or business needs.

Where is DHL Express Service Point Morrisville located?

It is located at 400 Kittyhawk Drive, Morrisville, NC 27560, USA.