Business Details
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Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 172 Williamson Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.1
122 reviews
5 stars
27
4 stars
6
3 stars
3
2 stars
5
1 star
81
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several instances of poor communication and lack of accountability.
Delivery Issues
Frequent complaints about lost or misdelivered packages, with customers expressing frustration over the reliability of mail delivery.
Staff Friendliness
While some customers praised individual staff members for their friendliness, others noted a general lack of warmth and helpfulness among employees.
Long Wait Times
Customers consistently mentioned long lines and slow service, particularly during peak hours.
Facility Cleanliness
Some reviews highlighted cleanliness issues within the post office, indicating a need for better maintenance.
- MAMark AndrewsNov 7, 20251.0Mailed a$100 .00 home depot gift card to my mother in Norridge I'll. The postal service STOLE IT ! They had the oddesity to Mail my mom the birthday card with the torn envelope in a usps envelope with.an apology letter no gift card though .Thieves at the USPS stole a gift card from an elderly lady , PATHETIC SHAME . Don't know where it happened but mailed it from Williamson rd po to Norridge I'll. Not the first incident but it will be the last . As I will only ship/receive junk mail through the rip off unaccountable service . I'll pay extra for UPS or FED EX. Like I stated , not the only incident , we could go on about lost IRS papers sparking audit , registered and certified mail . What a joke . Mr president, please get these worthless people out of business .
- PSPatty SchmidtAug 16, 20255.0Great staff. In and out.
- FPFred PetersonAug 16, 20255.0The lady that helped me at the counter was awesome. I had no clue what I was doin and she did it all and explained it. Thank u very much she deserves a raise
- ACA. C.Jul 23, 20255.0This may be surprising, but I had a lovely experience here! The staff here are very kind, patient, and helpful, and my trip was quick and easy.
- DBDebra BorowskiFeb 26, 20251.0I received a notification that my medication was delivered to my mailbox. However, when I went to retrieve it, it wasn’t there. I opened a request to track what happened, but received no response. I then sent an email stating that my medication was stolen, and the same day, I received a call from a woman who seemed more focused on lecturing me about my suspicions that the mail carrier took it. When I asked about my medication, she mentioned that someone from the Mooresville post office would call me. Since then, I’ve heard nothing. I have spent the past two days calling the Mooresville post office, but no one answers the phone.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services does the United States Postal Service at 172 Williamson Rd offer?
This Post Office offers mail and package sending, money orders, PO boxes, passports, gift cards, and more.
Can I apply for a passport at this Post Office?
Yes, this location accepts first-time U.S. Department of State passport applications and can take passport photos by appointment.
Do I need an appointment for passport services here?
Most passport services require an appointment scheduled online, though some limited walk-in hours may be available.
What are the operating hours for this Post Office?
Open Monday through Friday from 9 AM to 5 PM, Saturday from 9 AM to 1 PM, and closed on Sundays.
How can I reserve a PO Box at this location?
You can search, reserve, and start your PO Box application online at https://www.usps.com/manage/po-boxes.htm and complete the setup in person.
Is there 24/7 access to PO Boxes at this Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary, so check with this local Post Office.
Where can I find banking services near the Post Office at 172 Williamson Rd?
Nearby banks such as First Citizens Bank, Fidelity Bank, Chase, and First National Bank provide convenient options for your financial needs.
Are there any food options near this Post Office for a quick meal or brunch?
Yes, First Watch - Mooresville is a breakfast and brunch restaurant nearby, perfect for a meal before or after your visit.
What recreational facilities are near this Postal Office location?
Carolina Lake And Leisure nearby offers gym and sports facilities, ideal for active life and recreation before or after your postal errands.
How can nearby businesses like Tabor Roofing Inc. or True North Pools Inc. be helpful when visiting the Post Office?
If you need home services, Tabor Roofing and True North Pools are nearby contractors offering roofing and pool services.