The UPS Store

4.6
330 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #2078 in Mooresville offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Hwy 150 - Across From Lowe's - 3 Doors Down From Foodlion.

Details

  • DeliveryNot available

Location

The UPS Store
516 River Hwy, Mooresville, NC
28117, United States

Hours

Reviews

4.6
330 reviews
5 stars
291
4 stars
8
3 stars
1
2 stars
3
1 star
27

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their exceptional customer service, highlighting individuals like Seth, Becky, and Logan for their helpfulness and positive attitudes.

Efficiency

Customers frequently noted the quick and efficient service, with many mentioning minimal wait times and fast processing of packages.

Professionalism

Several reviews commended the professionalism of the staff, with employees being described as knowledgeable, courteous, and attentive to customer needs.

Mixed Experiences

While most feedback was positive, some customers reported negative experiences, particularly regarding package handling and communication issues with management.

Friendly Atmosphere

The store was often described as having a friendly and welcoming environment, with staff greeting customers warmly and maintaining a positive demeanor.
  • RR
    Rebekah
    5 days ago
    5.0
    Yesterday I asked a friend to ship something across town for me - there was a little mixup I shipping methods and she ended up paying for a service we simply didn’t need for an in town shipment. After picking myself up off the floor, I called this store to see if we could still catch the delivery and alter the delivery method (after all - we probably don’t need overnight ✈️✈️ delivery for a package going from Mooresville to Mint Hill 😆). Melanie answered the phone and she was amazing. Listened to my sob story, found the package, processed the refund and relabeled it for the correct shipping - saving me $40! Customer service ain’t like it used to be - but this UPS store proved differently yesterday. This is why I will ALWAYS choose UPS over USPS. Thank you for your kindness and efficiency yesterday!! Great store that actually cares about their customers - even over the phone!
  • KN
    Katelin Nelson
    Nov 12, 2025
    5.0
    I just want to say how kind, fast; and efficient this ups location has been. Specifically I want to give credit for Melanie! She notarized papers for me, twice and she was so soft; polite; and kind to me. I was stressed out about this whole thing but she made me feel so at ease! I’d highly recommend this location and if you ever need a notarized form done- please go see Melanie!
  • EK
    emily kirby
    Nov 12, 2025
    5.0
    Becky is amazing. She helped me so much. I was completely scattered trying to do multiple things. She made sure everything was done correctly and effortlessly.
  • FB
    Fred Berlin
    Nov 5, 2025
    5.0
    Cat was incredible to work with with. She was extremely professional and recommended a perfect print for our meeting with Lowe’s. Kudos to her efforts going the extra mile to deliver !
  • JR
    Josie Rivera
    Nov 3, 2025
    5.0
    This store has got to be the number one store for UPS. The entire staff is amazing. Trevor who is their graphic artist is outstanding, his kindness knowledge compassion is beyond. The accuracy this staff has is remarkable in all ways. Customers are taking care of in such a timely manner. They always apologize for waiting a minute or two. We are lucky to have this staff here in mooresville. once again trevor thank you so much for helping me in my time of need.As you know, i've had many losses in the family this year and you guys have been outstanding with printing ,faxing, photos et cetera. Thank you again for your professionalism.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #2078 in Mooresville offer?

The UPS Store #2078 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.