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The UPS Store #2688 in Monroe offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Dickerson Village.
Feedback on customer service is mixed; while some staff members are praised for being friendly and helpful, others are reported as rude and unprofessional.
Efficiency
Many customers appreciate the quick service and efficiency of the staff, especially during busy times, although some report long wait times and understaffing.
Management Issues
Several reviews mention poor management practices, including staff behavior and inadequate handling of customer complaints.
Notary Services
Customers express dissatisfaction with notary services, citing high fees and poor service experiences.
Store Atmosphere
The store's atmosphere is criticized for being unwelcoming and unprofessional, with reports of inappropriate music and staff gossip.
LR
Lili Rustrian
Jan 23, 2026
5.0
Every time I came to UPS, is a nice experience in customer service. Specially with Mrs. Kristine is very kind, respectful and very professional in what she do.
I bet she can be a great manager in this store.
MG
Melody Griffin
Jan 6, 2026
5.0
Kudos to EM for handling such a rush this morning! I was 8th or 9th in line with seven returns and was in/out in 15 minutes. Over 20 people were in line and EM was pleasant and efficient with everyone.
BD
Besmir Deromemaj
Dec 31, 2025
1.0
They are never open when you need them.
BC
Bob Cooter
Dec 22, 2025
1.0
I went in there to drop off two packages and the guy was dancing with a broom. I was a little confused but then I approached the counter and put my boxes on the scale. He glided over very gleefully, and said that the scale is for dancers only. I was taken back by the comment and took it off the scale and placed it on the counter. He then let out a really big gas passage and stared at me like he was waiting on approval of some sort. I picked my package up and took it to the CVS down the road. Please don't go here unless you want a traumatizing experience.
The UPS Store #2688 in Monroe provides expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.
Where is The UPS Store #2688 located?
It is located at 1736 Dickerson Blvd, Ste F, Monroe, NC 28110, USA in Dickerson Village.
What are the operating hours for The UPS Store in Monroe?
Monday to Friday: 8:00 AM - 6:30 PM, Saturday: 9:00 AM - 3:00 PM, Sunday: Closed.
Does The UPS Store #2688 offer mailbox rental services?
Yes, mailbox rentals and mailbox services are available at this location.
Can I get notary services at The UPS Store in Monroe?
Yes, notary services are offered at The UPS Store #2688 in Monroe.
What payment options does The UPS Store accept?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Is The UPS Store #2688 locally owned and operated?
Yes, it is locally owned and operated, serving the Monroe area.
What nearby medical services can I find close to The UPS Store?
Nearby, you can find Foltz Family Chiropractic for chiropractic care and Piedmont Family Dentistry for dental services.
Are there any shredding service providers near The UPS Store?
Yes, Shred Nations is a nearby professional shredding service you can consider.
What other services are available near The UPS Store in Dickerson Village?
Nearby services include Nova Concrete for masonry and contracting, Prevost Law Firm for legal services, and Opus Virtual Offices for commercial real estate rentals.
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