The UPS Store

3.5
146 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #2688 in Monroe offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Dickerson Village.

Details

  • DeliveryNot available
  • [Free/Paid] wi-fiNot available

Location

The UPS Store
1736 Dickerson Blvd, Monroe, NC
28110, United States

Hours

Reviews

3.5
146 reviews
5 stars
84
4 stars
4
3 stars
4
2 stars
3
1 star
51

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Customer experiences with staff are mixed; while some report friendly and helpful service, others describe rudeness and a lack of professionalism.

Service Efficiency

Many customers appreciate the quick service, especially during busy times, but some express frustration with long wait times and understaffing.

Communication Issues

Several reviews mention a lack of clear communication regarding pricing and services, leading to confusion and dissatisfaction.

Customer Service Training

There are numerous calls for better customer service training for staff, as many customers report negative interactions.

Store Environment

The store's atmosphere is noted to be inconsistent, with some customers enjoying a pleasant experience while others find it chaotic and unwelcoming.
  • AA
    Austin
    6 days ago
    5.0
    Wonderful service from very professional, helpful, and polite staff. The lines moved fast. Definitely the best store in the area for any of your needs relating to shipping, packing, notary, etc. And they make it more pleasurable than any other site for certain! Kristen is awesome by the way.
  • SC
    Scot Cloward
    Nov 15, 2025
    5.0
    I find the staff very nonweldable and helpful. I will be using this location for all my shipping needs.
  • NM
    Nene Mcbride
    Nov 14, 2025
    1.0
    Ai person is not helping and they don't answer questions about packages
  • SW
    Sally Wrayno
    Oct 28, 2025
    5.0
    The staff are always helpful and pleasant to deal with. Even when they are swamped with customers, they work swiftly with smiles. They are a pleasure to watch!
  • HT
    Hannah Tye
    Oct 27, 2025
    1.0
    If I could give 0 stars I would. I returned a Verizon wireless internet box to be sent back to Verizon. Package never got delivered to Verizon. Tracking number never worked. 4 months later I got a crazy bill from Verizon for not returning our wifi box. Even though we sent it out months ago. Verizon ended up sending us to collections for not receiving this box, which impacted our credit. UPS was not able to help at all and could not help us locate the wifi box anywhere. So now we are out a large amount of money and our credit has been impacted because UPS CANNOT DO THEIR JOB.

Frequently Asked Questions About The UPS Store

What services does The UPS Store in Monroe offer?

The UPS Store #2688 in Monroe provides expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.

Where is The UPS Store #2688 located?

It is located at 1736 Dickerson Blvd, Ste F, Monroe, NC 28110, USA in Dickerson Village.