The UPS Store

3.5
153 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #2688 in Monroe offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Dickerson Village.

Details

  • DeliveryNot available
  • [Free/Paid] wi-fiNot available

Location

The UPS Store
1736 Dickerson Blvd, Monroe, NC
28110, United States

Hours

Reviews

3.5
153 reviews
5 stars
89
4 stars
4
3 stars
4
2 stars
3
1 star
53

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the staff for being friendly and helpful, others reported rude and unprofessional behavior.

Efficiency

Many customers noted that the store is generally efficient and quick, but there are complaints about long wait times and understaffing during busy periods.

Communication

Several reviews highlighted issues with communication, including unclear pricing and lack of information about services, leading to customer frustration.

Atmosphere

The store's atmosphere received mixed reviews, with some customers enjoying the friendly vibe while others described it as negative and unwelcoming.

Notary Services

There are complaints regarding the notary services, with some customers experiencing delays and dissatisfaction with the policies and pricing.
  • MG
    Melody Griffin
    5 days ago
    5.0
    Kudos to EM for handling such a rush this morning! I was 8th or 9th in line with seven returns and was in/out in 15 minutes. Over 20 people were in line and EM was pleasant and efficient with everyone.
  • BD
    Besmir Deromemaj
    Dec 31, 2025
    1.0
    They are never open when you need them.
  • BC
    Bob Cooter
    Dec 22, 2025
    1.0
    I went in there to drop off two packages and the guy was dancing with a broom. I was a little confused but then I approached the counter and put my boxes on the scale. He glided over very gleefully, and said that the scale is for dancers only. I was taken back by the comment and took it off the scale and placed it on the counter. He then let out a really big gas passage and stared at me like he was waiting on approval of some sort. I picked my package up and took it to the CVS down the road. Please don't go here unless you want a traumatizing experience.
  • PR
    Peter Rizzo
    Dec 13, 2025
    5.0
    Great customer service!
  • HH
    Helen Hickmon
    Dec 3, 2025
    5.0
    This UPS store is convenient for me. The associates are friendly and helpful! I really would recommend anyone in this area to go there for their packaging needs.

Frequently Asked Questions About The UPS Store

What services does The UPS Store in Monroe offer?

The UPS Store #2688 in Monroe provides expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.

Where is The UPS Store #2688 located?

It is located at 1736 Dickerson Blvd, Ste F, Monroe, NC 28110, USA in Dickerson Village.