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The UPS Store

3.5
(154 reviews)

Business Details

1736 Dickerson Blvd, Monroe, NC
28110, United States
(704) 282-8246
https://locations.theupsstore.com/nc/monroe/1736-dickerson-blvd

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #2688 in Monroe offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Dickerson Village.

Details

  • DeliveryNot available
  • [Free/Paid] wi-fiNot available

Location

The UPS Store
1736 Dickerson Blvd, Monroe, NC
28110, United States

Hours

Reviews

3.5
154 reviews
5 stars
90
4 stars
4
3 stars
4
2 stars
3
1 star
53

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some staff members are praised for being friendly and helpful, others are reported as rude and unprofessional.

Efficiency

Many customers appreciate the quick service and efficiency of the staff, especially during busy times, although some report long wait times and understaffing.

Management Issues

Several reviews mention poor management practices, including staff behavior and inadequate handling of customer complaints.

Notary Services

Customers express dissatisfaction with notary services, citing high fees and poor service experiences.

Store Atmosphere

The store's atmosphere is criticized for being unwelcoming and unprofessional, with reports of inappropriate music and staff gossip.
  • LR
    Lili Rustrian
    Jan 23, 2026
    5.0
    Every time I came to UPS, is a nice experience in customer service. Specially with Mrs. Kristine is very kind, respectful and very professional in what she do. I bet she can be a great manager in this store.
  • MG
    Melody Griffin
    Jan 6, 2026
    5.0
    Kudos to EM for handling such a rush this morning! I was 8th or 9th in line with seven returns and was in/out in 15 minutes. Over 20 people were in line and EM was pleasant and efficient with everyone.
  • BD
    Besmir Deromemaj
    Dec 31, 2025
    1.0
    They are never open when you need them.
  • BC
    Bob Cooter
    Dec 22, 2025
    1.0
    I went in there to drop off two packages and the guy was dancing with a broom. I was a little confused but then I approached the counter and put my boxes on the scale. He glided over very gleefully, and said that the scale is for dancers only. I was taken back by the comment and took it off the scale and placed it on the counter. He then let out a really big gas passage and stared at me like he was waiting on approval of some sort. I picked my package up and took it to the CVS down the road. Please don't go here unless you want a traumatizing experience.
  • PR
    Peter Rizzo
    Dec 13, 2025
    5.0
    Great customer service!

Frequently Asked Questions About The UPS Store

What services does The UPS Store in Monroe offer?

The UPS Store #2688 in Monroe provides expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.

Where is The UPS Store #2688 located?

It is located at 1736 Dickerson Blvd, Ste F, Monroe, NC 28110, USA in Dickerson Village.

Brand Certified Facts from The UPS Store

The UPS Store partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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