United States Postal Service

2.7
123 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 100 Village Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
100 Village Dr, Mebane, NC
27302, United States

Hours

Reviews

2.7
123 reviews
5 stars
48
4 stars
4
3 stars
1
2 stars
6
1 star
64

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees like Johnnie and Melissa received praise for their helpfulness, others like Breanna and the unnamed male employee were criticized for rudeness and lack of assistance.

Delivery Issues

Numerous complaints about packages being misdelivered, not delivered at all, or delayed, with many customers expressing frustration over the reliability of the mail carriers.

Staff Attitude

Several reviews highlighted a negative attitude among staff, with claims of rudeness and lack of professionalism, particularly from certain employees.

Positive Experiences

Despite the negative feedback, some customers reported positive experiences with quick service and friendly staff, indicating that there are instances of good service at this location.

Communication Problems

Customers frequently reported difficulties in reaching the post office by phone, with many stating that calls went unanswered or were met with unhelpful responses.
  • KB
    Kylie Burniche
    Sep 11, 2025
    5.0
    I’ve never felt compelled to leave a review for a post office but Johnnie that works here is a saint and helped me find everything I needed to ship out some incredibly bulky shoes, so—here’s 5 stars for Johnnie but really should be 10 and a Chick-fil-a sandwich.
  • JH
    Jodie Hall
    Jul 23, 2025
    5.0
    I needed help shipping an item and the staff were very informative and helpful. I believe the nice lady that helped me was Gwenna (I don't quite remember her name, sorry!) and she even fixed my label for me.
  • JA
    j a
    Jul 8, 2020
    1.0
    Those people from the mail lose the packages every time they have to receive a package for which you paid, you must be aware that they really leave it in your mailbox. I work on one occasion they left me a package from another address which I went to return and they never gave me my package I hate this the manajer don't care about anything
  • VG
    Victor Griffin
    Aug 1, 2019
    5.0
    Nice
  • DC
    Drew Cassesse
    Jul 17, 2019
    1.0
    They claimed to deliver packages and they don’t, they show up when ever, they deliver the wrong mail/ not mine. Good job!!!!!!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.