United States Postal Service

2.7
124 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 100 Village Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
100 Village Dr, Mebane, NC
27302, United States

Hours

Reviews

2.7
124 reviews
5 stars
49
4 stars
4
3 stars
1
2 stars
6
1 star
64

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed; while some employees are praised for their helpfulness and friendliness, others are criticized for rudeness and poor service.

Delivery Issues

Numerous complaints about misdelivered packages, delays, and unresponsive mail carriers are prevalent.

Staff Attitude

Several reviews highlight a lack of professionalism and poor attitudes among certain staff members, leading to negative customer experiences.

Positive Experiences

Despite the issues, some customers report consistently positive experiences with specific employees and appreciate the quick service.
  • LM
    Laila Mcmillan
    1 day ago
    5.0
    JJ is an amazing mail carrier. I felt compelled to leave a review after he helped bring up a few heavy packages while my grandmother has been recovering from a leg injury, an interaction like that stands out to me and is truly appreciated. His service is consistently reliable, and you can tell he takes pride in his work. He's efficient and always has a great attitude. It's refreshing to have a mail carrier who goes above and beyond and helps create a smooth, stress free mail experience. JJ reflects very positively on the postal office. His service does not go unnoticed.
  • KB
    Kylie Burniche
    Sep 11, 2025
    5.0
    I’ve never felt compelled to leave a review for a post office but Johnnie that works here is a saint and helped me find everything I needed to ship out some incredibly bulky shoes, so—here’s 5 stars for Johnnie but really should be 10 and a Chick-fil-a sandwich.
  • JH
    Jodie Hall
    Jul 23, 2025
    5.0
    I needed help shipping an item and the staff were very informative and helpful. I believe the nice lady that helped me was Gwenna (I don't quite remember her name, sorry!) and she even fixed my label for me.
  • KK
    Kittykat
    Jan 6, 2025
    1.0
    Rude customer service y’all give anyone a job wasn’t helpful have a stuck up attitude
  • DC
    Drew Cassesse
    Jul 17, 2019
    1.0
    They claimed to deliver packages and they don’t, they show up when ever, they deliver the wrong mail/ not mine. Good job!!!!!!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.