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United States Postal Service

2.9
(238 reviews)

Business Details

301 E John St, Matthews, NC
28105, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 301 E John St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
301 E John St, Matthews, NC
28105, United States

Hours

Monday8:30 AM - 5:00 PM
Tuesday8:30 AM - 5:00 PM
Wednesday8:30 AM - 5:00 PM
Thursday8:30 AM - 5:00 PM
Friday8:30 AM - 5:00 PM
Saturday10:00 AM - 1:00 PM
SundayClosed
5/25/20268:30 AM - 5:00 PM
6/19/20268:30 AM - 5:00 PM
7/4/202610:00 AM - 1:00 PM
9/7/20268:30 AM - 5:00 PM
10/12/20268:30 AM - 5:00 PM
11/11/20268:30 AM - 5:00 PM
11/26/20268:30 AM - 5:00 PM
12/25/20268:30 AM - 5:00 PM
1/1/20278:30 AM - 5:00 PM

Reviews

2.9
238 reviews
5 stars
94
4 stars
19
3 stars
5
2 stars
10
1 star
110
  • EE
    Edriel Ojeda (Edriel)
    3 days ago
    5.0
    Uno servicio sin igual, el trato del personal es muy profesional y amigable, hacen que uno se sienta como en familia, normalmente voy con mi hija o mi esposa y ellos nos tratan como si fuéramos amigos de hace años, Shanon, y sus compañeros son excelente, los envío jamás han tenido problema, solo voy coloco el envío qué necesito y adios, venden sobres, y cajas si no tienes en que enviar.
  • ZZ
    ZTallant90
    Feb 24, 2026
    1.0
    Always so slowwww. They are friendly but the line always moves at a snails pace. Need to stop coming here. Writing this from the line.
  • NA
    Nancy Alexander
    Feb 21, 2026
    4.0
    Only one postal worker at the counter. Line wasn't too long but the customer who was at the counter had a lot of transactions.
  • BF
    Bryce Fletcher
    Feb 12, 2026
    1.0
    Wildly unhelpful and rude
  • TT
    TellthewolvesImhome
    Feb 3, 2026
    3.0
    Don't go on a Saturday because the line will probably stretch from there to Terre Haute. Also, I had an important package arrive at this facility right before the recent snow storm and they sent it back to the USPS in Gastonia two days later. Would it not have made sense to keep my package there, since it's the area where I live? Why send it backwards? It seems like such an impractical and inefficient way to do business... and frustrating for the customer that is waiting. I can't blame people for switching to UPS and FedEx.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified April 05, 2026Yext Knowledge Graph
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