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The UPS Store

3.7
(244 reviews)

Business Details

2217 Matthews Township Pkwy, Matthews, NC
28105, United States
(704) 849-0899

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #2729 in Matthews offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Next Door To McAlister's Deli.

Details

  • DeliveryNot available
  • Wheelchair accessible entranceAvailable

Location

The UPS Store
2217 Matthews Township Pkwy, Matthews, NC
28105, United States

Hours

Monday8:30 AM - 6:30 PM
Tuesday8:30 AM - 6:30 PM
Wednesday8:30 AM - 6:30 PM
Thursday8:30 AM - 6:30 PM
Friday8:30 AM - 6:30 PM
Saturday9:00 AM - 5:00 PM
Sunday11:00 AM - 4:00 PM
4/5/2026Closed
5/10/2026Closed
5/25/2026Closed
7/3/2026Closed
7/4/2026Closed
9/7/2026Closed
11/11/2026Closed
11/26/2026Closed
11/27/2026Closed
12/25/2026Closed
12/26/2026Closed
12/31/2026Closed
1/1/2027Closed

Reviews

3.7
244 reviews
5 stars
157
4 stars
4
3 stars
7
2 stars
4
1 star
72
  • LT
    Lisa Tyrrell
    5 days ago
    1.0
    The last time I had a return shipped from this store - not only did they ship it to the wrong address but an entirely different state. It was supposed to go to a facility in TX and they shipped it to IN. The device ended up getting opened and used for MONTHS… MONTHS!!! I stopped by the UPS store multiple times and they could not give me any answers or explanation. I was charged over $1,200 by AT&T for the device that got delivered to the wrong STATE and was being used by some individual! And this store never did ANYTHING to fix their mistake. My husband has said he will never ship with UPS again because of our experience.
  • OJ
    Oscar Raynor Jr
    Mar 16, 2026
    5.0
    Great People. Always welcoming as I'm in here on a regular basis. My favorite UPS store by far. They will always have my business.
  • ED
    Eileen Davis
    Mar 12, 2026
    5.0
    As a regular customer, the owner Zil and his staff provide excellent customer service. They are the most friendly and helpful people I’ve ever met. They treat their customers with care, which is why I like coming to this UPS Store.
  • MC
    Marisa Campos
    Mar 12, 2026
    5.0
    We had a great experience thanks to Zil Shah! He was extremely helpful, very patient, and took the time to answer all of our questions. His customer service was excellent and he made the whole process smooth and easy for us. We truly appreciate his professionalism and kindness.
  • BZ
    Brittany Zorn
    Mar 7, 2026
    1.0
    Made an appointment to get a paper notarized for Saturday morning. Drove all the way to the store and was told they don’t have a notary available. You should update your website and remove appointments if there is not one available. At the very least I should’ve received an email with a that information before driving all the way to the store.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #2729 in Matthews offer?

The UPS Store #2729 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, computer access, and passport/photo ID services.

Brand Certified Facts from The UPS Store

This information is certified by The UPS Store and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 05, 2026Yext Knowledge Graph
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