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Visit your local Post Office™ at 301 E John St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.9
228 reviews
5 stars
90
4 stars
17
3 stars
4
2 stars
10
1 star
107
- RRRaj RevankSep 29, 20252.0Awful back office Service for new key! I have been having tough time reaching out to the person who takes care of new post office box keys. It has been more 3 weeks. Not sure how to escalate the issue. They gave me the number to contact her and she does not respond. Still trying...Finally they acted quickly after I resubmitted request as they had lost my previous request. Well, I will add a star for acting quickly and getting my keys!!! Their front office folks were very responsive!!
- CCChichiSep 19, 20251.0passport service experience was horrendous! Ms Renee is great however the process could be better. 1st- as a walk in, you have to arrive around 6am to wait outside to receive a number 1-5 from the custodian. This is not noted anywhere for the public to be aware. Applied for a family of 4 passports in May 2025. All 4 applications were lost including our supporting documentation (birth certificates & passport cards). We never received a tracking number. Had to call this office 20+ times to receive an answer to our inquiry about next steps. Had to come back in to reapply and repay. Once we received all 4 passports (4 months later) after reapplying, we went back in to be refunded for repurchasing the 4 passport books. The 1st time we went, we stood in line around 3pm only to be told we had to come back another day earlier in the day because only Ms Renee could assist us and she was gone for the day. They charged us $21 for this refund request which was no fault of our own from the start. We're currently waiting for the refund to be added to our account.
- DBDavid BartonSep 16, 20255.0Busy place i got stamps and mailed a package
- MNMichael NAug 22, 20252.0Really, the issue here is not the staff. Staff is overworked and there simply are not enough people working here. The bigger issue is the clientele. If you show up and there are more than two elderly locals on line, save yourself the trouble and leave. Or try to use the self checkout. The problem is that these elderly people come in, complain about the mail, reminisce about the "good ol days" and basically suck up the staff's time. The staff politely listens and engages and sometimes even commiserates, but it is a time vacuum. If you're there to buy a book of stamps, just do it and be on your way. Stop using the staff as a sounding board for your complaints, insane political views, and irrelevant questions. They're there to do a job and you're wasting their time and everyone else's.
- STSpencer ThompsonAug 21, 20251.0This is actually the worst post office I’ve ever been to or experienced in my entire life, the employees and rude and careless and lazy and they’ll close anywhere from 15-20 minutes early and open 15-20 minutes late depending on how much they actually want to do their job. If I could give them no stars I would but I want to put this out there as a warning to other people to NEVER use this place for anything other than putting mail in the dropbox because then at least you know it’s getting done right.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 301 E John St?
You can send mail, ship packages, get money orders, rent Post Office boxes, apply for passports, purchase gift cards, and more at this location.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time U.S. passport applications and provides passport photo services by appointment.
Do I need an appointment to use passport services at this location?
Yes, most passport services require scheduling an appointment online, although limited walk-in hours may be available at select locations.
What are the operating hours of the United States Postal Service at 301 E John St?
The Post Office is open Monday to Friday from 8:30 AM to 5:00 PM, Saturday from 10:00 AM to 1:00 PM, and closed on Sundays and certain holidays.
How can I get a PO Box at this Post Office?
You can apply for a PO Box online or in person with two valid IDs and a completed application. Availability and pricing vary by location.
Are PO Boxes accessible outside normal business hours?
Most locations offer 24/7 access to PO Boxes in the lobby, but access hours can vary by location. Please confirm with this Post Office.
What nearby places can I visit before or after my Post Office visit?
Nearby you can find several restaurants such as Marathi Masala, White Duck Taco Shop Matthews, and Yanni Bistro to enjoy a meal.
Are there nearby real estate agencies where I can inquire about local properties?
Yes, Divine Homes and Investments, Lord Group Realty, and Charlotte Wholesale Properties are nearby real estate agencies you can visit.
Where can I find marketing or advertising services close to the Post Office?
aro marketing, a marketing and advertising agency, is located nearby and can assist with your marketing needs.