The UPS Store

Reviews

• GP

  Greta Po

  Jan 18, 2026
  5.0
  I’ve found this location fast to drop and return amazon items. Short line or no lines when I’ve come in many times over the years. Staff is/was pleasant.
• CR

  Claudia Ribas

  Jan 15, 2026
  5.0
  I am very happy with this place! The employees are polite and fast. They listen to you, and hopefully they do what I asked, lol... Anyway, I like this place!\ Claudia
• JB

  Janine Brinson

  Oct 10, 2025
  3.0
  Employees at this store are extremely rude and unprofessional. They seem to have no interest in their job at alll and the attitude they express is like customers are inconveniencing them by coming in the store. This needs to be addressed by corporate and changes need to be made.
• MG

  Mary Kate Grant

  Dec 21, 2023
  1.0
  I have been to several different UPS stores in the area to ship packages and have always found it to be an easy and efficient service. However, I will not be back to this location and possibly to any UPS store in the future. I shipped a package of Christmas gifts to family last week. The package was marked as delivered today. When I notified my family, they checked their porch where it was said to be left and it wasn't there. While filing my claim, I noticed that not only did the person who took my order at this location misspell the receiver's name, they also mixed up the building number in the address. I had this written out on the box correctly since I tripled checked it before going to the store, which means it was mistyped by the employee who entered it in the computer and took my payment. If I could give zero stars, I would. My family won't receive their gifts on time because of the carelessness of the employee who works at this location.
• JM

  Jody Monkus

  Jun 2, 2022
  3.0
  RECOMMENDATION TO OWNER—policy change. When shipping a high dollar, insured item, allow your associates to complete the packaging while customer is waiting. My item is sitting in the open in an open box anyone could take it. I was told I would have to wait until all the customers in the store were helped first—“that it was policy.” Each time the door opens, I end up going to the end of the line. I was told to qualify for insurance, the associate would have to pack it. If that is truly the policy for the purchased extra insurance, then it should be packed while I am at the counter not told to wait until all the customers leave the store. Please consider. I waited 30 minutes after completing my transaction. The associate was kind and courteous. I have no doubt this is your policy and please reconsider for those of us not doing Amazon returns.

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