The UPS Store

4.3
118 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6248 in Matthews offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Intersection Of Monroe Rd. And Galleria Blvd. (Next To Firestone Autocare).

Details

  • DeliveryNot available

Location

The UPS Store
10020 Monroe Rd, Matthews, NC
28105, United States

Hours

Reviews

4.3
118 reviews
5 stars
93
4 stars
4
3 stars
0
2 stars
2
1 star
19

What are people saying?

AI-generated from recent customer reviews

Customer Service

The majority of reviews highlight exceptional customer service, with staff being described as friendly, helpful, and professional.

Efficiency

Many customers praised the store for its quick service and efficient handling of tasks, often completing transactions in a timely manner.

Mixed Experiences

While many reviews are positive, there are notable instances of poor service and unprofessional behavior from some staff members, leading to a mixed overall experience.

Quality of Work

Customers frequently commend the high quality of printing and shipping services provided, with many expressing satisfaction with the results.

Store Management

The owner and management are often mentioned positively for their hands-on approach and commitment to customer satisfaction, although some reviews indicate issues with specific staff members.
  • HM
    Heather McLeod
    6 days ago
    5.0
    Very nice and helpful
  • JH
    Jeremy H
    Dec 30, 2025
    5.0
    Camille is very helpful
  • LM
    Linda Mullis
    Dec 24, 2025
    5.0
    Excellent customer service always!!!
  • DL
    Deborah Lynn
    Dec 17, 2025
    5.0
    The best UPS store I found. The employees actually care and they don’t act like they’re bored stiff. The owner is very hands-on and efficient and concerned about customer service.
  • ML
    Maria Lukashenok
    Dec 13, 2025
    5.0
    Amazing UPS Store! I’ve printed business cards and many other materials, and everything is always high quality, on time (often even early), and never disappointing. The staff is consistently friendly, helpful, and professional. As a graphic designer, it’s a huge relief to have a place I can trust to handle my files and deliver excellent results every time. Highly recommend!

Frequently Asked Questions About The UPS Store

What services does The UPS Store #6248 in Matthews provide?

The UPS Store #6248 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, computer access, and passport/photo ID services.

Where is The UPS Store #6248 in Matthews located?

It is located at 10020 Monroe Rd, Ste 170, Matthews, NC 28105, at the intersection of Monroe Rd and Galleria Blvd, next to Firestone Autocare.