Brand Certified
The UPS Store
3.6(230 reviews)
Certified by The UPS Store • Feb 22, 2026
Business Details
2217 Matthews Township Pkwy, Matthews, NC
28105, United States
Certified by The UPS Store • Feb 22, 2026
(704) 849-0899
Certified by The UPS Store • Feb 22, 2026
https://locations.theupsstore.com/nc/matthews/2217-matthews-township-pkwy
Certified by The UPS Store • Feb 22, 2026
About
Certified by The UPS Store • Feb 22, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #2729 in Matthews offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Next Door To McAlister's Deli.
Details
- DeliveryNot available
- Wheelchair accessible entranceAvailable
Location
Certified by The UPS Store • Feb 22, 2026
Hours
Certified by The UPS Store • Feb 22, 2026
Reviews
3.6
230 reviews
5 stars
144
4 stars
4
3 stars
6
2 stars
5
1 star
71
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Kajal and Zil for their exceptional service.
Inconsistency
Several reviews noted inconsistent service experiences, with some customers reporting rudeness or unhelpfulness from certain staff members.
Appointment Issues
Customers expressed frustration over notary appointments being missed or staff being unavailable, leading to inconvenience.
Pricing Transparency
There were complaints about unclear pricing for services, particularly regarding charges for printing and packaging.
Store Environment
The store was generally described as clean and organized, contributing positively to the customer experience.
- COCopyright Free Music OzFeb 13, 20265.0Excelente atención y servicio 😌
- GRgloria ramirezFeb 11, 20265.0Excellent service. People so kind.
- JPJoseph PhillipsJan 11, 20264.0It was a nice chill place
- QFQuinton FloweJan 2, 20261.0Was hung up on twice over the phone. Gentleman was very rude and wouldn’t take my information down to place an order and was very disrespectful.
- DRDaniella RobinsonJan 2, 20261.0I shipped a package out on 11/24/25. It was returned back to sender 12/4/25 due to incorrect address and I did not receive a call to notify me. I tracked the package 12/29/25 and saw it was returned back. When I called the ups customer service line, they confirmed the address was in fact correct and I was told I can come into the store to pick up the package and get a refund in store. I went to pick up the package today 1/2/26 and the lady at the counter told me she could not do my refund that I would need the manager and they would not be there until after 12:30 pm which was an hour from when I was there. I was told the manager would call me when they got into the store. It’s now 2:30 pm and I still have yet to receive a call. I have called the store multiple times and no answer. Would not recommend UPS as a whole but especially this location. I will not give UPS anymore business
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #2729 in Matthews offer?
The UPS Store #2729 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, computer access, and passport/photo ID services.
What are the regular business hours for The UPS Store #2729?
The store is open Monday to Friday from 8:30 AM to 6:30 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 11:00 AM to 4:00 PM. Holiday hours may vary.
Is The UPS Store #2729 open on Sundays?
Yes, the store is open on Sundays from 11:00 AM to 4:00 PM, although hours may vary on holidays.
Where is The UPS Store #2729 located?
It is located at 2217 Matthews Township Parkway, Suite D, Matthews, NC 28105, USA, next door to McAlister's Deli.
What are the accepted payment options at The UPS Store #2729?
The store accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Does The UPS Store #2729 provide mailbox rental services?
Yes, they offer mailbox services for receiving all your mail and packages.
Is The UPS Store #2729 wheelchair accessible?
Yes, the store has a wheelchair accessible entrance.
Can customers get professional printing and copying services here?
Yes, The UPS Store provides professional printing and copy services including banners and marketing products.
What nearby dining options can customers visit before or after using The UPS Store #2729?
Customers can visit McAlister's Deli, a sandwich shop and restaurant located next door, or Crumbl Cookies for desserts and bakery items.
Are there any nearby businesses that complement the services of The UPS Store?
Yes, nearby you can find Shred Nations (shredding services), CMIT Solutions (IT services), and Batteries Plus Bulbs (electronics and repair), which may complement your business and shipping needs.
Brand Certified Facts from The UPS Store
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Certified February 22, 2026Yext Knowledge Graph
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