United States Postal Service

3.0
24 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 302 Highway St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
302 Highway St, Madison, NC
27025, United States

Hours

Reviews

3.0
24 reviews
5 stars
10
4 stars
1
3 stars
2
2 stars
2
1 star
9
  • BP
    Brian Poole
    Jul 23, 2025
    3.0
    The workers i have dealt with have been good and helpfull in the office. However why does this place smell like an aquarium all the time. Almost nauseating but if you can make it through the lobby you are good and you can hold your breath as you leave. The only other real complaint is if it says do not bend please dont force it into the mailbox by bending it.
  • BM
    Brittany Marteice
    Apr 24, 2025
    1.0
    It just makes no sense to me how lazy these mail carriers are !!! I mean to look at an address and still put important mail in somebody else mailbox is insane I’m sooooooo sick of this place. !!!
  • MA
    marlene adams
    Dec 11, 2023
    1.0
    Lose mail routinely, use another location.
  • CT
    Cris Tranter
    Aug 10, 2023
    5.0
    Very friendly employees always happy to answer any questions
  • MH
    Mark Hamilton
    Jun 15, 2022
    1.0
    The people who work the public desk are a joy to work with. I would rate them a five. But I had a situation that I needed to speak with the postmaster about and asked to have him call me. He never called. I went back three separate times, two of them to the same lady, and asked for him to call me. She assured me that he had got the messages. He never called, after four messages being given to him. The postmaster of the Madison North Carolina post office is the epitome of a government employee. He gets paid whether the public, his customers, are communicated with or not.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.