United States Postal Service

3.2
65 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 301 E 7th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
301 E 7th St, Lumberton, NC
28358, United States

Hours

Reviews

3.2
65 reviews
5 stars
31
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4
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1 star
25
  • KC
    Kalvinjoel Carpenter
    Aug 8, 2025
    1.0
    The worst I mean the worst post office there is and whoever the lady that is the mail carrier for carriage hills in Lumberton she’s the worst mail person ever and I didn’t even know that was possible
  • KM
    kathleen mckenzie
    Aug 2, 2025
    1.0
    If I could leave 0 stars I would. We’ve lived in our home for 2 years never had any problems with our mail until they changed mail carriers. Now they won’t deliver our mail because there is a stray dog that they think is our dog which it is not, our dogs don’t even go out front they have a fully fenced in backyard. So I went to the post office to find out what is going on and the supervisor Brian was very rude and condescending trying to tell me that he’s been told that my dogs have been let out on the mail carrier twice when my dogs don’t go out my front door Brian has no customer service at all. I have cameras all around my house I asked what days can u tell me my dogs went after the mail carrier they can’t tell me a date because it didn’t happen I need this resolved because important medical paperwork has now been sent back. I filed a complaint with the office of inspector general.
  • MC
    Mac Capps
    Aug 16, 2022
    1.0
    Customer Service is horrible. I have filled out every form that allows them to drop a package off with out the liability of the package falling on the workers and they still refuse to deliver my packages. I schedule a “re-delivery” and they either give me repeated pink delivery failed slips while I am at the house the package is delivered to or just don’t ever deliver the package. If I pay for shipping to My home address, I expect the package to make it. Issue continues to go unresolved.
  • GF
    Gary Floyd
    Dec 1, 2017
    1.0
    Very rude staff at the lumberton location. You ask a question politely, and they get bent out of shape if they think they have to go out of their way to help you. Poor management. Get some better people in there please!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.