United States Postal Service

2.2
130 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 110 N State St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
110 N State St, Lexington, NC
27292, United States

Hours

Reviews

2.2
130 reviews
5 stars
31
4 stars
6
3 stars
6
2 stars
6
1 star
81

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported consistent problems with mail being delivered to the wrong addresses, packages not being delivered at all, and mail carriers failing to attempt delivery.

Customer Service

Feedback indicates a mix of experiences with customer service, with some employees being described as helpful and friendly, while others were noted as rude and unprofessional.

Package Handling

Several reviews mentioned packages being damaged, improperly handled, or left in unsafe locations, leading to customer dissatisfaction.

Communication Problems

Customers expressed frustration over the inability to reach the post office by phone and poor communication regarding package status and delivery issues.

Inconsistent Service

Overall service quality varied significantly, with some customers reporting positive experiences while others described the post office as the worst they have encountered.
  • LV
    ludek Vasatko
    Aug 16, 2025
    5.0
    😁🤩
  • JM
    Jared Mcmanus
    Jul 28, 2024
    5.0
    The Post office in lexington N.C. is where I recently received A new key for my mailbox that was lost in my building. The staff there were very nice and professional.. The shopping experience was like it should be anywhere. quick, easy professional respectful It was, f ďit was fine, no complex
  • DB
    Debbie Beckner
    Aug 4, 2022
    1.0
    Worst post office ever. You absolutely CANNOT get ANYONE to answer the phone!!!! So disgusted right now.
  • CC
    Cassie
    Mar 30, 2021
    1.0
    The mail carrier is always putting our mail in the neighbors mailbox and I’m tired of having to deliver my neighbors mail and not knowing how much of our mail they have and not returning it to us. How do I get this fixed have called the post office serval times.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.