United States Postal Service

1.9
120 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 114 Ridge St NW to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
114 Ridge St NW, Lenoir, NC
28645, United States

Hours

Reviews

1.9
120 reviews
5 stars
21
4 stars
3
3 stars
4
2 stars
6
1 star
86

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and unhelpful responses to inquiries.

Delivery Issues

Numerous complaints about delayed, misdelivered, or undelivered packages, with many customers expressing frustration over the inconsistency of mail delivery.

Staff Professionalism

Many reviews highlighted a lack of professionalism among staff, with instances of rudeness and unresponsiveness noted by several customers.

Cleanliness and Organization

Some customers appreciated the cleanliness and organization of the post office, contrasting with the negative experiences reported by others.

Customer Support

Customers expressed difficulty in reaching customer support, with many stating that phone calls went unanswered or resulted in poor service.
  • MG
    Mary Graybeal
    Nov 11, 2025
    5.0
    The people were very nice and patient.
  • AH
    Ashlin Hart
    Nov 8, 2025
    1.0
    I have 2 missing packages and my address was marked no entry to drop off said packages, which is funny considering I can get in and out of my driveway just fine. Can't get ahold of anyone on the phone and USPS customer service is no help. Ridiculous and deplorable behavior
  • FM
    Fred Mahon
    Oct 14, 2025
    5.0
    The service at the post office in Lenoir is always quick. The facility is always clean, and the staff are polite and professional.
  • AS
    Aaron Spann
    Oct 10, 2025
    1.0
    Never on time.. and super hard to get correct information on mail or packages. Priority means nothing..
  • SW
    steven webb
    Sep 3, 2025
    1.0
    No one answers the phone when you try calling the number listed. I needed them to hold a package that I had been waiting on for 6 months since they were trying to deliver it to the wrong address 6 hours from my home in Georgia and I couldn't get any assistance from either the USPS customer service or Lenoir post office.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.