United States Postal Service

1.9
123 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 114 Ridge St NW to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
114 Ridge St NW, Lenoir, NC
28645, United States

Hours

Reviews

1.9
123 reviews
5 stars
22
4 stars
3
3 stars
4
2 stars
6
1 star
88

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and unhelpful responses to inquiries.

Delivery Issues

Numerous complaints about packages being misdelivered, delayed, or not delivered at all, with some packages marked as delivered but not received.

Customer Support

Many customers expressed frustration with the inability to reach customer service, with calls often going unanswered or resulting in poor assistance.

Staff Attitude

Several reviews highlighted a lack of professionalism and courtesy among staff, contributing to a negative customer experience.

Inconsistent Delivery Times

Customers noted that mail and packages were delivered at varying times, often late in the day, leading to dissatisfaction.
  • AR
    Angela Reid
    4 days ago
    1.0
    Every single time I have anything delivered it never gets here it's always delivered to someone else. I live in a mobile home park and I've had one person actually bring me my packages. I've lost several packages with tracking saying delivered and it's nowhere to be found. I've gotten other people's mail and delivered it to them. My son ordered 500.00 worth of stuff that says it was delivered yesterday and it was not delivered here and no one has come by so I guess someone else got all the stuff he ordered. We can't have anything come to our address anymore which is a huge inconvenience. I get mistakes happen but come on .. over and over again?! Who are you guys hiring in Lenoir?!
  • CW
    Charlie W
    Dec 30, 2025
    5.0
    Great quick service
  • KN
    Kody Nichols
    Dec 13, 2025
    1.0
    My perishable package came to my town and instead of being delivered to my house they send it a +100 miles away, and when you try to call either post office, no one wants to answer. Very disappointed with the United States Postal service. If I could give yall less stars I would.
  • MG
    Mary Graybeal
    Nov 11, 2025
    5.0
    The people were very nice and patient.
  • AH
    Ashlin Hart
    Nov 8, 2025
    1.0
    I have 2 missing packages and my address was marked no entry to drop off said packages, which is funny considering I can get in and out of my driveway just fine. Can't get ahold of anyone on the phone and USPS customer service is no help. Ridiculous and deplorable behavior

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.