United States Postal Service

2.4
191 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 1123 Village Rd NE to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1123 Village Rd NE, Leland, NC
28451, United States

Hours

Reviews

2.4
191 reviews
5 stars
51
4 stars
10
3 stars
7
2 stars
13
1 star
110

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported problems with package deliveries, including items being damaged, misdelivered, or not delivered at all.

Customer Service

While some staff members received praise for being friendly and helpful, many reviews highlighted rude behavior and poor service from certain employees.

Inconsistent Performance

Customers expressed frustration over inconsistent delivery times and the reliability of service, with many noting that issues persist despite complaints.

Mail Handling

There were complaints about mail being mishandled, including packages being shoved into mailboxes, opened mail, and receiving neighbors' mail.

Positive Staff Experiences

Despite the negative feedback, some customers reported positive experiences with specific staff members who were attentive and efficient.
  • TP
    The Motha Effin Pooch
    Nov 17, 2025
    5.0
    Personally, I’ve never had any issues here. The staff is very nice and helpful with questions, and they’re quick.
  • RR
    Ryan
    Nov 12, 2025
    1.0
    I have zero issues with my delivery driver. He actually goes above and beyond. The problem is the post office itself. I understand they are stressed, and overwhelmed, however when I customer is trying to find out information on a package giving them an attitude is no way to treat a customer. I dont have all the information you do while you're sitting behind your computer. Even when I go into the post office I feel like I am just bothering certain employees.
  • AP
    aieshia parker
    Nov 7, 2025
    1.0
    United States Post Office of Leland has yet to deliver my package to my house
  • WP
    william petersen
    Oct 9, 2025
    1.0
    Letter carriers too lazy to do their job! SMH
  • DF
    Donald Fairfax
    Aug 22, 2025
    1.0
    They are the sorry mail service I know they font believe in the people they will take the mailbox and puss the mail in and it rains my wife is handicapped All we ask is if it's to big for the mailbox bring it to the house and put it in the chair we ask many times we had to return some of the package that was push in the mailbox and ripped it open please have the time to put the mail so people can get it right

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.