Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1123 Village Rd NE to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.3
195 reviews
5 stars
51
4 stars
10
3 stars
7
2 stars
13
1 star
114
What are people saying?
AI-generated from recent customer reviews
Delivery Issues
Numerous customers reported significant problems with package delivery, including missed deliveries, packages being left inappropriately, and items being damaged or lost.
Customer Service
While some customers praised the in-store staff for being friendly and helpful, many others experienced rudeness and unprofessional behavior from certain employees.
Reliability
Overall reliability of the service was heavily criticized, with many customers expressing frustration over inconsistent delivery times and failure to deliver important mail.
Management Concerns
Customers suggested that management needs to address staffing issues and improve training, as many complaints pointed to a lack of accountability and poor service quality.
- RSRitt SchianoJan 5, 20261.0I see why the reviews of this PO are what they are. They never answer the phone. I've tried calling 15x throughout the day. The HQ PO says I have to speak with my local. I am trying to find an Amazon package that says it was delivered to the PO large box. I had a key in mine to open the large box, but there was nothing there. Yet the PO tracking # says it was delivered This is like Catch 22 dealing with this PO. We have lived all over the country and have never had these types of problems. The Postmaster gets D for management. Hire and train more people.
- BCBrandi CaudillJan 2, 20261.0Worst post office ever they lie and say they try and deliver your stuff but they don’t then they don’t put a slip in the box for you to come get it.always talking about they have no access to my driveway but yet I live right on the road and have two driveways… they are so lazy and rude I had one mail carrier a few years ago steal shoes I ordered for my daughter I reported it and about two weeks later they told me they caught the person and transferred her to another post office after stealing. My daughter also has issues they lie and say they can’t get to her home either but they can.
- ADalan dinkelackerDec 14, 20251.0This past week has been the worst I have ever been exposed to. I am not blaming delivery postman, but the top level supervisors who didn't have the vision of the increase of employees need due to the explosion of population. You need a larger post office (centrally located) with a large parking lot(in a mall or near one). Finally fire the existing supervisors. side bar I would like to leave a Christmas gift at the postbox for my delivery lady which I have done for several years - If I can have her first name I will put the gift in post box. street name Cape Fear National Drive.
- DDDreamaideDec 1, 20251.0Terrible, probably the worst mail office I have ever come across. I sent some mail to my family down in Florida 2 weeks ago and they still have not received it. Can't get anyone to answer at the actual office, no wonder why no one wants to use the post office services anymore. They are not reliable and cannot seem to be bothered to do simple things let alone multitask. Might as well send all my mail now through UPS since they seem to know how to get things done.
- RRRyanNov 12, 20251.0I have zero issues with my delivery driver. He actually goes above and beyond. The problem is the post office itself. I understand they are stressed, and overwhelmed, however when I customer is trying to find out information on a package giving them an attitude is no way to treat a customer. I dont have all the information you do while you're sitting behind your computer. Even when I go into the post office I feel like I am just bothering certain employees.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service located in Leland, NC?
The United States Postal Service is located at 1123 Village Rd NE, Leland, NC 28451.
What are the operating hours of the United States Postal Service at 1123 Village Rd NE?
The post office is open Monday to Friday from 8:30 AM to 4:30 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays and major holidays.
Can I apply for a U.S. passport at this USPS location?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State. Most locations also offer passport photo services by appointment.
Is an appointment required for passport services at this Post Office?
Yes, most passport services require an appointment scheduled through the online scheduler. Limited walk-in hours may be available at select locations.
What services does this Post Office provide besides mailing and shipping?
Besides mailing and shipping, this Post Office offers money orders, Post Office boxes, passport services, gift cards, and more.
Can I rent a PO Box online and access it outside business hours?
Yes, you can reserve PO Boxes online at the USPS website, and most locations offer 24/7 lobby access to PO Boxes, though exact hours vary by location.
Are there other Post Offices near the United States Postal Service at 1123 Village Rd NE?
Yes, nearby Post Offices include another United States Postal Service location, US Post Office, and the Leland Post Office.
What nearby businesses can I visit for computer or IT services when visiting the Post Office?
You can visit Quik Tech Solutions L.L.C, an electronics and IT service company close to the Post Office for computer and repair services.
Are there any nearby places for sports or recreation around the United States Postal Service?
Yes, Wilmington Beach Academy and Ironsmith Barbell are nearby sports and recreation venues you might visit before or after your Post Office trip.
Where can I find beauty or grooming services near the USPS location?
Nearby beauty and grooming services include Ladies and Gents Beauty Salon and Z's Barbershop, both within close proximity to the Post Office.