United States Postal Service

2.7
48 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 3841 N Croatan Hwy to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3841 N Croatan Hwy, Kitty Hawk, NC
27949, United States

Hours

Reviews

2.7
48 reviews
5 stars
18
4 stars
2
3 stars
0
2 stars
2
1 star
26
  • CS
    Cory Salisbury
    Dec 20, 2025
    1.0
    The bald guy with beard and glasses does not need to be working customer service. Very rude and unprofessional experience due to him. Put him in the back.
  • PB
    Paige Bishop
    Dec 10, 2025
    1.0
    USPS needs to do better. No office within 120 mile radius answers their phone. All offices have the same number directory that is AI and Is not helpful at all and quite frustrating. I had to look up the individual phone numbers to each place and even those phones either don’t work or again nobody bothers to answer them. Pretty sure they even unhooked the phone while it was ringing because it started a busy dial tone in the middle of my second attempt at calling. The website is not much better that’s the whole reason I decided to call. It wouldn’t let me make an appt online, and they turn you away for walk ins even when the website says they take walk ins. I’m at a loss.
  • HS
    Hannah Stafford
    Dec 2, 2025
    5.0
    The line can be long and slow moving, but I’ve only had positive experiences.
  • WS
    Wally S
    Nov 28, 2025
    1.0
    These people have no idea what they are doing, they don’t even know where packages are, and there answers are like talking to a simpleton
  • RR
    RevtosTV
    Nov 12, 2025
    1.0
    Nothing gets delivered. Have to go to the post office to get things sent to me cause "my lawn is overgrown". I dont want things in my lawn, just at my door

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.