Identify Yourself, LLC. is a full service promotional agency that utilizes our innovative and creative marketing experience to give your brand a face, voice, personality – an identity. We take a thoughtful full picture look at your business and determine which products, vendors, and design do justice for your brand. We get a little emotional about all things promotional and pass that same passion and care on to our clients to reach and exceed their expectations. We plan and execute promotional products strategies for brands of all sizes, across the United States. We provide the personal attention to detail that your brand needs to stand out from the crowd.
We have worked with Luke and Chris for our Christmas gifts and promotional items and they are amazing! Always know what to suggest and always show us new trendy items!
CB
Casey Burch
Jan 9, 2024
5.0
Great company to work with! Always going above and beyond expectations!!
BB
Britt Benson-Greer
Dec 7, 2023
5.0
Jenny W. at Identify Yourself has been a pleasure to work with. She went out of her way to find the right solution for us, and was super patient as we worked through figuring out exactly what that was.
JW
Jason Williams
Aug 8, 2023
5.0
AMAZING! We have moved all of our company product ordering and gifts to Identify Yourself. Great service, products, and quality!
NN
Nate Nuzzo
Aug 23, 2021
5.0
Chris Clark is the man and very easy to work with. Very patient!
Great turnaround time and products. Consistent
Frequently Asked Questions About Identify Yourself
What is your return policy?
All custom orders are final sale. There are NO returns or exchanges without authorization on damaged or mis-shipped merchandise only.
What is your cancellation policy?
Once an approved proof is received, there may be no cancellations on custom orders.
What are your payment terms?
We require pre-payment or a signed official purchase order before custom orders can be put into production. Any full custom items ordered require a 50% deposit.
What is your shipping policy?
All orders will be invoiced at standard UPS ground rates unless otherwise indicated. Identify Yourself is not responsible for items received late or damaged due to shipping service.
How does your proof process work?
We require a signed proof on all custom orders. There is a $25.00 charge per proof.
What is your overrun or underrun policy?
All non-apparel items are subject to a 10% over/under run and will be credited or invoiced as needed.
What are your minimum orders?
All products have a minimum order required to go into production. If less than minimum is needed a Less than Minimum charge may apply. Apparel items can be combined with the same logo to meet minimums. Call us for info.
How do I submit my artwork?
Black and white camera-ready artwork in a PDF or EPS format with 300 dpi resolution or higher is required of your logo and/or artwork. We are happy to assist with the logo design if you do not have artwork. Art charges will apply for cleaning up art, typesetting or creating new art.
Do you have set up fees?
Screen charges apply to most products that are customized – refer to product description for additional charges.
What are your embroidery policies?
Prices include up to 5,000 stitches in 1 location. Additional set up charges will apply. Additional charges will apply to larger logos requiring more than 5,000 stitches.
How is pricing determined?
Prices are subject to change at factory discretion. Please call to confirm current pricing. Please refer to product info for specific pricing info for individual products. Pricing does not include shipping, proofs, or any artwork we may need to do for you unless otherwise indicated at time of ordering.
How are imprinted products priced?
Prices include 1 color, 1 location imprint unless otherwise indicated. Additional run and screen charges will apply for additional colors and/or locations unless otherwise indicated. Product availability is subject to change at factory discretion.
What are your production times?
Standard production time is 10 working days plus shipping time AFTER art approval. We require approval on all custom orders. RUSH production is available on many items-contact us for more information. Additional charges will apply.
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