The UPS Store

3.4
139 reviews

Business Details

931 S Main St, Kernersville, NC
27284, United States
(336) 993-6000
https://locations.theupsstore.com/nc/kernersville/931-s-main-st

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #3281 in Kernersville offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Kernersville Market Place.

Details

  • DeliveryNot available

Location

The UPS Store
931 S Main St, Kernersville, NC
27284, United States

Hours

Reviews

3.4
139 reviews
5 stars
74
4 stars
7
3 stars
2
2 stars
9
1 star
47

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several specific complaints about individual employees' attitudes and lack of professionalism.

Pricing Issues

Customers expressed dissatisfaction with high prices for services and products, including shipping and printing costs.

Inconsistent Experience

The quality of service varied significantly, with some customers praising friendly and efficient staff while others reported poor service and long wait times.

Operational Hours

There were multiple complaints about the store closing early and not adhering to advertised hours, leading to customer frustration.
  • AC
    Abi Crutchfield
    6 days ago
    5.0
    Ordered a jacket over 3 weeks ago, still hasn’t came. They have my jacket and it says haven’t even tried to deliver it.
  • JD
    Jeremy D
    Jan 30, 2026
    1.0
    No one answers the phone, drove 30 mins just to find out theres no Notary
  • ET
    E T
    Jan 8, 2026
    1.0
    If I could give 0 ⭐️ I would .. I just do not understand why or how people keep their jobs . The one woman working yesterday actually told another customer “ I don’t even like my own children enough to help them , why would I want to help anyone else “ She is a customer representative so that would be her job . Rude and uncalled for .. they weren’t even busy . I just left it was so disgusting. Where are people held accountable for their actions representing the company ?
  • LL
    Lori Leonard
    Dec 17, 2025
    2.0
    I was surprised by how much the pricing has increased. A 12” square box cost near $12 and to ship it the cost was $19.67 for ground service to go from Kernersville NC to Georgia. It contained one toy. I paid almost as much in the box and shipping as I paid for the toy. Also, they people who work at the store are not very friendly and the shuffle around in the store with no sense of urgency. Very disappointing.
  • ND
    nita dewees
    Dec 4, 2025
    5.0
    They are so friendly and never have to wait

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:30 AM - 4:30 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Kernersville offer?

The UPS Store #3281 in Kernersville offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, computer access, and passport/photo ID services.

Brand Certified Facts from The UPS Store

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