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Visit your local Post Office™ at 1040 Dale Earnhardt Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous reviews highlight consistently rude and unhelpful staff, particularly mentioning a specific employee, Tashi, as a major source of dissatisfaction.
Staff Attitude
Customers frequently report a lack of professionalism and a dismissive attitude from employees, leading to negative experiences.
Service Efficiency
While some customers had positive experiences with specific staff members, many others reported inefficiencies, such as long wait times and unresolved issues with mail delivery.
Lost Packages
Several reviews mention issues with lost or misdelivered packages, contributing to overall dissatisfaction with the postal service.
Mixed Experiences
There are a few positive mentions of helpful staff members, indicating that experiences can vary significantly depending on the employee.
JB
Jillian Bondarchuk
3 days ago
1.0
Tashi "helped" us with passports today and let me tell you, she is the most miserable, unfriendly human being I have come in contact with in a VERY long time.
Watch the videos, uses, and youll see how condescending she talk to people. Her cadence is light but her attitude is AWFUL.
ET
Eric Taylor
Nov 7, 2025
1.0
I have been here twice and that's twice too many. These are some of the rudest and most incompetent bunch of workers that I have ever seen. It's shameful to treat customers so poorly. We will be driving to Concord from now on or dropping our mail off at the UPS store.
JD
Jacob Dietz
Nov 4, 2025
1.0
I don’t like leaving bad reviews, but my visit for a passport appointment today was HORRIFIC. I wish I had seen these reviews prior to going. Lady behind the counter with braids is the most rude customer facing employee I have ever encountered. Short with every customer who walked in the door, condescending, etc. I could not contain myself any longer and said to her “you seem thrilled to be here!” And she matched that energy by responding with a passive aggressive remark of her own 😂 she should be working in a cubicle somewhere or on the unemployment line. Won’t return. I hate to say that, because Britt who actually processed my passport was fantastic. Maybe have him on the front counter and let the other lady sort mail in the back.
SS
Scoob
Nov 3, 2025
1.0
They need to fire that lady with the braids I need to see if that post office is hiring so they can get an employee that actually cares about giving customers a good experience what is so hard about nice. Just terrible.
KD
Kathryn Davidson
Oct 27, 2025
1.0
Tashi is a miserable human. Incredibly rude and sarcastic to the customers, then turns to talk to the employees like best friends.
An awful experience.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service on 1040 Dale Earnhardt Blvd?
You can send mail and ship packages, get money orders, rent Post Office boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a first-time U.S. passport at this USPS location?
Yes, this Post Office accepts first-time passport applications and can take your passport photo by appointment.
Do I need an appointment for passport services at this Post Office?
Yes, most passport services require an appointment using the online scheduler, though limited walk-in hours may be available.
What are the hours of operation for this USPS location?
Monday to Friday 8:30 AM to 5:00 PM, Saturday 9:00 AM to 12:00 PM, closed on Sundays and major holidays.
Can I rent a PO Box online for this Post Office?
Yes, you can search for and reserve available PO Boxes online securely before completing your setup in person.
What is the cost of a passport photo at this USPS location?
The fee for a passport photo is $15 at USPS locations.
Are the PO Boxes accessible after hours at this Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes, but you should check this Post Office for specific hours.
What nearby places can I visit before or after coming to the USPS?
You can visit Sweet Tea Properties if you're interested in real estate or grab a meal at La Revolución Mexican restaurant nearby.
Is there a way to conveniently travel to the United States Postal Service on Dale Earnhardt Blvd?
Yes, Carolina Taxi service nearby offers transportation options to this area for your convenience.
Are there any health services close to the USPS on Dale Earnhardt Blvd?
Yes, you can find Dr. Lester G. Brown and Kannapolis Family Medicine nearby for your family practice and health needs.