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United States Postal Service

1.8
(147 reviews)

Business Details

279 Huff Dr, Jacksonville, NC
28546, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 279 Huff Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
279 Huff Dr, Jacksonville, NC
28546, United States

Hours

Reviews

1.8
147 reviews
5 stars
22
4 stars
2
3 stars
5
2 stars
8
1 star
110

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including missed deliveries, unresponsive staff, and lack of accountability.

Delivery Problems

Many reviews highlighted issues with packages being marked as delivered without actual delivery, misdelivered items, and packages going missing.

Limited Services

Customers expressed frustration over the location being a drop-off only facility with no retail services available, leading to wasted trips.

Customer Service

Feedback indicated a lack of helpfulness and professionalism among staff, with several customers describing rude interactions.
  • SK
    Shaun King
    Jan 26, 2026
    1.0
    I've read a few other reviews on here and I am experiencing the same sub par service. They need to clean house or tighten up. Obviously sorry service plus all of us speaking out about it. Where's the accountability? Maybe we gotta speak out at town hall meetings. What's it gonna take? Where's the standard? They need an internal investigation to put a stop to this.
  • PR
    Pyt Renii
    Dec 27, 2025
    1.0
    Worst usps ever.
  • SS
    StyronCor
    Dec 24, 2025
    1.0
    If your going to change your hours update your website. It is already difficult to call you because you refuse a public line to anwser calls. No wonder why so many are not using your services anymore. This is not a difficult issue. Who is running this place? It is such a shame our postal service is no longer considered the best in the world. For several years now, service is less and less a desired attribute here. Why continue to do things that will eventually give us a third world reputation. Maybe start with the Post Master General and work down.
  • AE
    Ambria Edwards
    Dec 16, 2025
    1.0
    “Ring the bell for service” then stand there for an hour and wait. All I wanted was my mail…
  • NJ
    nicole Janes
    Nov 18, 2025
    1.0
    My order wasn’t even attempted to be delivered. I have a ring doorbell camera. You didn’t even attempt to deliver it. I’ve checked the address four times. It is correct. You’re trying to say that it’s being sent back to sender on the day you tried to deliver at 9 AM Because of incorrect address you’re wrong. I’ve checked it. I’ll even add a screenshot showing that the address is correct on the order so what exactly is going on because y’all just sent an item I paid my money for back to the person I paid for for because y’all didn’t want to try and deliver it pure laziness. If you would like the photos, I’ll be glad to send them to you. I’m not putting my personal information up on this review, but I have proof you didn’t send it. I’ve got a whole camera out from my house and I’ve got the order summary that shows that the address is correctAnd who doesn’t Try to redeliver an item usually don’t you have to make a second attempt

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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