United States Postal Service

1.8
146 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 279 Huff Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
279 Huff Dr, Jacksonville, NC
28546, United States

Hours

Reviews

1.8
146 reviews
5 stars
22
4 stars
2
3 stars
5
2 stars
8
1 star
109

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported problems with package deliveries, including misdeliveries, packages marked as delivered but not received, and lack of attempts to deliver.

Customer Service

Many reviews highlighted poor customer service, including unhelpful staff, lack of communication, and rude behavior from employees.

Limited Services

Customers expressed frustration that the location does not offer full postal services, such as selling postage or mailing items, making it largely a pickup point.

Inconsistent Operations

Several reviews noted that the post office often closed early or was unresponsive during posted hours, leading to wasted trips for customers.
  • PR
    Pyt Renii
    Dec 27, 2025
    1.0
    Worst usps ever.
  • SS
    StyronCor
    Dec 24, 2025
    1.0
    If your going to change your hours update your website. It is already difficult to call you because you refuse a public line to anwser calls. No wonder why so many are not using your services anymore. This is not a difficult issue. Who is running this place? It is such a shame our postal service is no longer considered the best in the world. For several years now, service is less and less a desired attribute here. Why continue to do things that will eventually give us a third world reputation. Maybe start with the Post Master General and work down.
  • AE
    Ambria Edwards
    Dec 16, 2025
    1.0
    “Ring the bell for service” then stand there for an hour and wait. All I wanted was my mail…
  • NJ
    nicole Janes
    Nov 18, 2025
    1.0
    My order wasn’t even attempted to be delivered. I have a ring doorbell camera. You didn’t even attempt to deliver it. I’ve checked the address four times. It is correct. You’re trying to say that it’s being sent back to sender on the day you tried to deliver at 9 AM Because of incorrect address you’re wrong. I’ve checked it. I’ll even add a screenshot showing that the address is correct on the order so what exactly is going on because y’all just sent an item I paid my money for back to the person I paid for for because y’all didn’t want to try and deliver it pure laziness. If you would like the photos, I’ll be glad to send them to you. I’m not putting my personal information up on this review, but I have proof you didn’t send it. I’ve got a whole camera out from my house and I’ve got the order summary that shows that the address is correctAnd who doesn’t Try to redeliver an item usually don’t you have to make a second attempt
  • VS
    Veronika Sokolova
    Nov 10, 2025
    1.0
    Not only are they allergic to delivering packages, they’re also allergic to answering their phones when I’m trying to call about why they marked my package as delivered when they didn’t deliver it at all. Worst post office I think I’ve ever seen!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.