Brand Certified
United States Postal Service
2.7(181 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
719 New Bridge St, Jacksonville, NC
28540, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 719 New Bridge St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.7
181 reviews
5 stars
62
4 stars
13
3 stars2
2 stars
11
1 star
93
What are people saying?
AI-generated from recent customer reviews
Customer Service
While some employees received praise for their helpfulness and professionalism, others were reported as rude and unhelpful, leading to mixed experiences.
Delivery Issues
Numerous complaints about packages not being delivered, misdelivered, or marked as undeliverable without attempts were noted, indicating significant delivery problems.
Staff Recognition
Specific employees, like Chuck and Rhonda, were frequently highlighted for their exceptional service, contrasting with negative experiences reported with other staff.
Management Concerns
Several reviews pointed to issues with management and overall operational inefficiencies, impacting customer satisfaction and service quality.
Long Wait Times
Customers reported long wait times at the post office, particularly during busy hours, which detracted from their overall experience.
- BFBirgit FullerFeb 18, 20265.0Very friendly service and today NO line walked right up to the counter
- AAAuroraDec 26, 20255.0Chuck is such a sweet, wonderful person. I give him five stars. He helped me with verification of my ID and it was very nice. He was very professional and super sweet. I don't know why this post office has low rating five stars! Give Chuck a bonus 😉
- RMRichard Mccrary (Rich M)Dec 23, 20251.0I would not even give them 1 star if I did not have to. When your package goes from Ohio to two different facilities in Arizona on its way to NC you know you are working with a totally worthless organization that makes the Keystone Cops look like rocket scientists. USPS needs to be shut down and privatized.
- GFGloria FrittsDec 16, 20255.0Most are very professional kind and helpful!!
- BPBenjamin PetersonDec 15, 20251.0This post office is joke you go there and report problems with your mail not being delivered when it says that it was, only to be told that the mail was sent back after being held for 30 days when it's impossible for it to have been held for 30 days considering it was supposed to be delivered DECEMBER 13TH and today is only the 15th of December, but the post office, post master, and mailman have all been reported
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are offered at the United States Postal Service at 719 New Bridge St?
This Post Office offers mail and package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, you can apply for first-time U.S. passports here and most locations also provide passport photo services. You need to complete and print the application form before applying.
Do I need an appointment for passport services at this location?
Yes, most passport services require scheduling an appointment through the online scheduler. Limited walk-in passport hours are available at select locations.
What are the operating hours of this Post Office?
The Post Office is open Monday to Friday from 9:00 AM to 5:00 PM, Saturday from 10:00 AM to 1:00 PM, and closed on Sundays and specified holidays.
Is there 24/7 access to PO Boxes at this Post Office?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary. Check with your local Post Office for specific lobby hours.
How can I reserve a PO Box at this location?
You can reserve a PO Box online through the USPS website. After completing the online process, you'll receive instructions to finalize the setup in person.
What nearby places can I visit after my Post Office visit at 719 New Bridge St?
You can visit the Jacksonville Conference Center for events, the Bicycle Gallery for bike rentals, or enjoy games at Bingo World, all located near the Post Office.
Are there professional services near the Post Office for photography or computer repair?
Yes, MikaBrie Photography offers event photography services, and Nine.B.Tech provides computer repair services nearby.
Where can I find health and medical services near the Post Office?
Nearby health services include Carolina Coast Lactation and Johnson Drug & Home Medical for pharmaceutical and medical supply needs.
How can I find more information or make appointments related to Post Office services?
You can visit the USPS website or use their online scheduler for passport appointments and PO Box reservations. The website link is https://tools.usps.com/locations/details/1368215?utm_source=website-url&utm_medium=search&utm_campaign=yext.
Brand Certified Facts from United States Postal Service
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