Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 719 New Bridge St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.7
175 reviews
5 stars
59
4 stars
13
3 stars
3
2 stars
10
1 star
90
What are people saying?
AI-generated from recent customer reviews
Delivery Issues
Numerous customers reported problems with package deliveries, including missed deliveries, packages marked as undeliverable, and packages left in the wrong locations.
Customer Service
While some customers praised individual staff members for their helpfulness, many others experienced rude or unhelpful service, particularly from certain employees.
Management Problems
Several reviews highlighted ongoing management issues that negatively impact service quality and employee behavior, leading to frustration among customers.
Inconsistent Experiences
Customers reported a mix of positive and negative experiences, with some praising quick service and friendly staff, while others faced long wait times and unresolved issues.
Communication Challenges
Many customers expressed frustration with the inability to reach the post office by phone and the lack of follow-up on complaints or inquiries.
- DKDavid KrostyneNov 17, 20251.0So my wife and I came home at 0630 pm Nov 16, 2025 and saw our mail carrier by our mail box partially blocking our drive way. While waiting for him to move we notice he is carrying two boxes up our drive way. As we sit watching we see him put the boxes outside our screened in porch. When my wife sees this as he's walking back down rthe driveway my wife rolls down the window and tells him the porch door does open. He then gives her the excuse oh it can be hard to open. Which is bs. My wife also stated that he mumbled something like he didn't have the time. This guy needs to be fired because I'm almost positive he's been the one doing this. And if the door is hard to open you tell me why a couple weeks ago maybe more that we had a mail carrier who did his job and put it inside the screened in porch infront of our door. Again this guy from tonight needs gone
- QQQOct 28, 20251.0If I could give zero stars I would. Mail that is shown on my informed delivery is not delivered. Had several "held at post office per customer request" messages which was not the case when I've tracked packages not delivered. Calling and complaining does nothing. It's not just me having issues it's the entire street, probablyneighborhood. It's extremely rare if we get mail Saturday or Tuesday after a three day weekend. It's not unusual for the block to not get mail for days in a row. I've seen my carrier out at 0500 in the morning delivering mail. I can only assume it was from previous day. I try to get my billing statements all paperless but some things still come through the USPS.
- KAKameron ArklifeOct 23, 20251.0Postmaster placed package on the hood of my car scratching it. Can’t get ahold of the local office to speak about the incident. Several times has not deliver due to my fenced in dog jump on fence. Never at same times of day to put her away and prevent issues. Terrible delivery person. Mind I haven’t washed my car down place a package when if can scratch and it’s not just clearcoat damage Edited I did manage to finally find the number for the local office who were very pleasant. They offered solutions to the delivery, person problem.
- CDCrystal M. DunhamOct 19, 20251.0Best customer service ever, and thats where it stops. I ship 3 day, takes a week! Stop saying 3 day when its 7. Never have tracking either. Why give tracking as a choice when its not updated? Will arrive between 2:30-4:30, 3 days later it shows up. Do better! Day 5, no movement
- ANAdelyne NimoSep 17, 20255.0My first experience in any USPS & I couldn’t be more glad that it was this one. Quick and efficient. The customer service was really great & staff was very helpful and patient
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are offered at the United States Postal Service at 719 New Bridge St?
This Post Office offers mail and package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, you can apply for first-time U.S. passports here and most locations also provide passport photo services. You need to complete and print the application form before applying.
Do I need an appointment for passport services at this location?
Yes, most passport services require scheduling an appointment through the online scheduler. Limited walk-in passport hours are available at select locations.
What are the operating hours of this Post Office?
The Post Office is open Monday to Friday from 9:00 AM to 5:00 PM, Saturday from 10:00 AM to 1:00 PM, and closed on Sundays and specified holidays.
Is there 24/7 access to PO Boxes at this Post Office?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary. Check with your local Post Office for specific lobby hours.
How can I reserve a PO Box at this location?
You can reserve a PO Box online through the USPS website. After completing the online process, you'll receive instructions to finalize the setup in person.
What nearby places can I visit after my Post Office visit at 719 New Bridge St?
You can visit the Jacksonville Conference Center for events, the Bicycle Gallery for bike rentals, or enjoy games at Bingo World, all located near the Post Office.
Are there professional services near the Post Office for photography or computer repair?
Yes, MikaBrie Photography offers event photography services, and Nine.B.Tech provides computer repair services nearby.
Where can I find health and medical services near the Post Office?
Nearby health services include Carolina Coast Lactation and Johnson Drug & Home Medical for pharmaceutical and medical supply needs.
How can I find more information or make appointments related to Post Office services?
You can visit the USPS website or use their online scheduler for passport appointments and PO Box reservations. The website link is https://tools.usps.com/locations/details/1368215?utm_source=website-url&utm_medium=search&utm_campaign=yext.