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The UPS Store

4.7
(116 reviews)

Business Details

216 Brynn Marr Road, Jacksonville, NC
28546, United States
(910) 238-2881

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #7770 in Jacksonville offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Location

The UPS Store
216 Brynn Marr Road, Jacksonville, NC
28546, United States

Hours

Reviews

4.7
116 reviews
5 stars
106
4 stars
1
3 stars
1
2 stars
0
1 star
8

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently described as friendly, helpful, and professional, providing excellent customer service and going above and beyond to assist customers.

Efficiency

Many reviews highlight the quick and efficient service, with customers frequently noting minimal wait times and smooth transaction processes.

Cleanliness

The store is frequently mentioned as clean, organized, and well-maintained, contributing to a positive customer experience.

Pricing Concerns

Some customers expressed dissatisfaction with pricing, particularly regarding shipping costs and additional fees for services like packaging.
  • TH
    Tonyne Haynes
    Feb 24, 2026
    5.0
    This branch of the UPS store is the most efficient, helpful and friendly of all UPS stores I've visited within the state of NC. It's the only one I'll go to now.
  • KS
    Kailey Starry
    Feb 13, 2026
    5.0
    Jason was very friendly and helpful. Everyone at this store always makes me feel valued as a customer.
  • MH
    Makayla Hooks
    Feb 7, 2026
    5.0
    Customer service has also been impressive. Any questions or concerns I’ve had were addressed promptly and professionally. The staff members are knowledgeable, patient, and genuinely helpful, making the entire process smooth and stress-free. thank you MR JASON🫶🏽
  • MM
    Michael Muir
    Feb 6, 2026
    5.0
    I came in with a tough box of stuff and a camera stand. I asked for help on how I should ship it. Rather then just giving me one large box the man went through all the options of box sizes and ended up saving me over 50 dollars. Hard working people and very kind, thank you for your help.
  • MM
    MALENA MUDSE
    Jan 27, 2026
    1.0
    Went in with a light but long box to ship to CA. Around Christmas I shipped 9 similar boxes, about $20 each. 2 different reps told me it would be $50 today and that would be the best price available. I said no thanks I will try postal service. Well he said we have access to their rates and they will get me for $130!! Needless to say I didn’t go for the bait. I left and tried USPS. It wasn’t $130…it was $20!!! Seriously lying to customers…do better. Last time I visit your store. Shame on u! If I could give negative stars, I would!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the operating hours of The UPS Store #7770 in Jacksonville?

The store is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 11:00 AM to 4:00 PM.

Brand Certified Facts from The UPS Store

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Certified March 01, 2026Yext Knowledge Graph
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