Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 400 Gilead Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.2
251 reviews
5 stars
59
4 stars
8
3 stars
4
2 stars
26
1 star
154
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of positive and negative experiences with staff, with some employees being friendly and helpful while others are reported as rude and unprofessional.
Long Wait Times
Many customers expressed frustration over long lines and understaffing, leading to significant wait times for service.
Mail Delivery Issues
Numerous complaints about lost mail, incorrect deliveries, and inconsistent service from mail carriers were noted.
Facility Condition
Customers reported issues with the physical condition of the post office, including cleanliness and outdated facilities.
Inaccessibility
Several reviews mentioned difficulties in reaching the location by phone and issues with self-service kiosks.
- RRRosangela Rangel6 days ago1.0I would give 0. I went there for a pick up mail and had to wait 15 minutes until customer service people finish to talk and laugh with each other. I asked 3 times for help after 10 minutes waiting and nobody gave me attention. Horrible customer service.
- JEJohn EugeNov 10, 20251.0They answer the phone, but will hang up on you while you are asking them a question.
- MMMarentha MooreOct 24, 20255.0I always have great customer service at this location! My regular carrier, Ms. Sissy, is absolutely amazing!!!
- RCRobin CobleOct 14, 20253.010/14/2025 The blue mailbox located outside is completely full. Appears not to have been emptied yesterday
- KMKarimah “Remi” MichelleSep 22, 20252.0I have yet to find a USPS with a fully working self-service kiosk. As a result, the parking lot is always full and the line inside is always wrapped around the entire room. USPS as a whole needs serious improvement, but at least the postal workers at this location are polite. Otherwise, they'd get one star.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 400 Gilead Rd?
You can send mail and ship packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and access other mailing and shipping services.
Can I apply for a passport at this Post Office?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State. Most locations also provide passport photo services. Please complete and print your passport application before applying.
Do I need an appointment for passport services at this location?
Most Post Offices that offer passport services require scheduling an appointment online, although limited walk-in hours are available at select locations.
What are the operating hours of the United States Postal Service at 400 Gilead Rd?
Monday through Friday, it is open from 9:00 AM to 5:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays and public holidays.
How can I rent a PO Box, and are they accessible after hours?
You can search for and reserve PO Boxes online, then complete your setup in person at the Post Office. Most locations offer 24/7 lobby access to PO Boxes, but hours may vary by location.
What is the cost of a passport photo at the USPS on Gilead Rd?
The current fee for a passport photo at USPS is $15.
Where can I find nearby medical services around the United States Postal Service at 400 Gilead Rd?
Nearby, you have the Functional Medicine Center of the Carolinas, Giallanza Neurology, and Opal Dental Studio offering various medical and dental services.
Are there nearby marketing or professional service agencies near the USPS on Gilead Rd?
Yes, nearby marketing agencies include Lateam, LLC an Arise Premier Partner, TAKE Success LLC, Childers & Co., and Burn Media Co. These can assist with business marketing needs.
What banking services are close to the United States Postal Service at 400 Gilead Rd?
First Bank is located nearby, providing banking, credit union, and installment loan services for customers in the area.
Can customers combine visits to the Post Office and nearby service providers easily?
Yes, since multiple service providers including medical centers, marketing agencies, and banking are close by, customers can conveniently plan errands or appointments in one area when visiting the Post Office.