United States Postal Service

3.8
23 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 3740 Brevard Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3740 Brevard Rd, Horse Shoe, NC
28742, United States

Hours

Reviews

3.8
23 reviews
5 stars
15
4 stars
0
3 stars
2
2 stars
0
1 star
6
  • DW
    David Winslow
    Dec 12, 2025
    1.0
    Lose packages and make up rules. Useless! Gotta be the leadership - had a clerk lie to me about something she'd shipped last week because her supervisor was there.
  • SJ
    Susan Johnston
    Aug 15, 2025
    5.0
    They are the best!
  • JG
    Jaclyn Groenewoud
    Apr 11, 2025
    1.0
    The experience I had at this post office was baffling. My husband and I have not been receiving mail to our home for over a month now due to a lock box issue. I have been driving to the post office, 25 minutes away, each time we need to get our mail. After being very accommodating and patient for this length of time, I finally decided to call and speak with someone about it. I spoke with a woman name “Imogene” who stated she is the post master there. She told me that this was a maintenance issue and that it is not her job to fix. I asked for the direct number to the maintenance department and/or contact information for her direct report and she told me that this was not possible and that she was not allowed to give out the information of her direct report. I then asked for her full name and she told me she would not give me her name because she was nervous she would get stalked on Facebook. The entire conversation was extremely strange and unprofessional and it is scary that someone like this is in a leadership role. I also observed this individual “shush” the poor clerk who had just started her new role at the front when she was asking a question to help resolve my issue. If you ever have an issue here, be prepared if Imogene is the person you end up speaking with.
  • CH
    Cassidy Heaton
    May 18, 2022
    5.0
    Absolutely the best USPS office around! Staff is always helpful and friendly.
  • KN
    Kat Nevel
    Jun 30, 2021
    5.0
    This was a wonderful post office visit. The tellers were friendly and helpful. The woman working saw my service dog and offered a treat and then as were waiting outside she came and offered water. We should all be so kind. Thank you for going beyond service.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.