The UPS Store

Reviews

• NY

  Nathan Young

  6 days ago
  5.0
  Had to go in and get something notarized, which only took like 5 minutes. Amazing customer service from Porsche(I apologize if the name is spelled wrong I forgot to ask how to spell it). She was really sweet and nice. Talked about tattoos for a little bit which was nice of her. Definitely recommend going to this ups store.
• DW

  Danitathomas Wilkes

  Apr 21, 2026
  5.0
  Great friendly
• JM

  Jennifer McGuire

  Apr 10, 2026
  5.0
  Just left here and CHRIS was awesome!!
• TD

  T Drain

  Mar 25, 2026
  5.0
  The UPS Store in Hope Mills is always clean, quick, the employees and friendly and knowledgeable. 10/10 hard to find these days!!
• TL

  Tara Lee-Brown

  Mar 18, 2026
  2.0
  DISRESPECTFUL Service Agent, Young lady working at 4:55pm on Saturday March 14. She instructed me to use the kiosk (condescending tone but I followed instructions). The kiosk told me to "Complete action with an Agent". After the young man came from the back he very quickly handled my transactions. As I began to depart, SHE then states "These Americans are SO LAZY". I am the ONLY person in the store. I then explain to her that IF she is referring to me, the KIOSK told me to get back in LINE...her response "Is you American?" YES I am and I am also intelligent enough to understand your comments and implications. Even it if was NOT about me - she responded with EXTREME defense even though I addressed her as "Ma'am" with a professional tone the ENTIRE time - the comment was RUDE and not appropriate for a Customer Service Agent while CUSTOMERS are present.

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