United States Postal Service

3.0
125 reviews

About

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Visit your local Post Office™ at 112 3rd St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
112 3rd St, Holly Springs, NC
27540, United States

Hours

Reviews

3.0
125 reviews
5 stars
49
4 stars
10
3 stars
6
2 stars
7
1 star
53

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several specific complaints about individual employees being hostile or condescending.

Helpful Staff

Despite negative experiences, some customers praised specific staff members for their helpfulness and friendliness, particularly during passport services.

Service Efficiency

While some reviews noted long wait times and issues with mail delivery, others mentioned quick service and efficient handling of packages.

Facility Issues

Customers expressed concerns about the small size of the post office and inadequate facilities, leading to congestion and service delays.

Lost Mail

Multiple reviews highlighted issues with lost or misdelivered mail, contributing to customer frustration.
  • MB
    Michelle Boeger
    5 days ago
    1.0
    The US post office has just become a joke really. All the directions they make u follow before u can just mail a package. Do THEY NOT “WORK” THERE? Aren’t these people getting paid to work? Some “rules” that they LOVEEEE to preach because the workers love to feel “in control” : -stand outside the door, nope out side the door I’m not ready for you -take off the old sticker underneath your new label, we made a poster saying so right here! (What are u getting paid for? Why can’t u do it???) This is why EVERYONE goes to ups! Heaven forbid u don’t really know what you are doing the way they instruct you, if u don’t listen good she will say yep thats what I already told you. 🤯 Why do we need to be rude? It’s just not necessary.
  • RR
    Rahul R
    Aug 29, 2025
    5.0
    Good staff!!
  • MF
    Matt Fullerton
    Jul 29, 2025
    1.0
    Lazy mailman for 12 oaks withheld mail from my mother because my truck was too close to the mail box and he doesn’t want to get out of his car. Office doesn’t care and condones the pathetic service. Picked the wrong career if your incapable of delivering the mail your assigned to
  • SN
    Shiv Shankar Nunna
    Jul 8, 2025
    5.0
    Helpful staff
  • KB
    Karl Blicharz
    Jun 25, 2025
    1.0
    Cannot get in touch with them and my packages keep going missing...our sub division has had packages miss delivered for the last 4 weeks and nobody is fixing it.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.