Easy to use and conveniently located inside and outside LOWES FOODS 207. Choose from our self-serve water Refill station for fresh filtered drinking water in 1, 3 or 5-gallons or our pre-filled Exchange water station for 3 or 5-gallon Primo® purified bottled water.
I got this water service through Costco and if I could give it less than one star, I would. Many times they skip deliveries, they leave you more water than you ask for or they leave you less water than you ask for. I canceled the delivery on September 19th and made an appointment for them to pick up their equipment. They didn't show up, they didn't call. I put the equipment and the bottles outside and had to drag them back in. On October 20th I called to reschedule pickup, and they said that they would be there on October 21st. She said they would give me a 4-hour window from 8-5, i said, that's not a 4-hour window that is a 9-hour window. She said, yes, it will be a 4-hour window within those 9 hours. Make sense? Not to me, but it didn't matter because they didn't show. I called again, she said they had operations issues and rescheduled for Monday. I told her if they didn't show monday I was going to trash it. This is the third time I scheduled for them to pick up their equipment. She said "thank you for choosing primo".
Find another water service. This one has the worst service on the planet.
Frequently Asked Questions About Primo Water Refill & Exchange
What types of water products are available at Primo Water Refill & Exchange in Holly Springs?
Primo Water Refill & Exchange offers self-serve water refills for 1, 3, or 5 gallons and pre-filled Exchange water stations with 3 or 5-gallon Primo® purified bottled water.
Where is Primo Water Refill & Exchange located?
It is located at 112 Bass Lake Road, Holly Springs, NC 27540, inside and outside Lowe's Foods 207.
What are the payment options accepted at Primo Water Refill & Exchange?
They accept American Express, Apple Pay, Cash, MasterCard, and Visa.
What are the operating hours for Primo Water Refill & Exchange?
The water refill station follows the retailer location hours of Lowe's Foods where it is located.
What services does Primo Water Refill & Exchange provide?
They provide water refill services for reusable water bottles and water jugs.
How can I contact Primo Water Refill & Exchange if I have questions or need support?
You can reach them via phone at +1 844-237-7466 or email at social@primowater.com.
Does Primo Water Refill & Exchange offer services or materials in languages other than English?
Yes, services are offered in both English and Spanish.
What nearby places can I visit when I come to Primo Water Refill & Exchange?
Nearby places include Redbox for video and game rentals, Fera’wyns Chocolate Cafe for desserts, and Java Divine coffee shop, perfect for grabbing a treat before or after your water refill.
How can nearby grocery stores like Lowes Foods help when visiting Primo Water Refill & Exchange?
Since Primo Water is located inside and outside Lowes Foods 207, customers can conveniently shop for groceries and fill or exchange their water jugs in one trip.
Are there any nearby health or wellness services close to Primo Water Refill & Exchange?
Yes, nearby wellness options include Thrive Skin and Wellness medical spa and FastMed Urgent Care for health services, allowing customers to combine errands efficiently in the area.