United States Postal Service

3.1
22 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 511 US Highway 70 W to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
511 US Highway 70 W, Hildebran, NC
28637, United States

Hours

Reviews

3.1
22 reviews
5 stars
11
4 stars
0
3 stars
1
2 stars
0
1 star
10
  • RP
    Ryne Phillips
    Nov 29, 2025
    1.0
    The front desk worker at this location is rude and incompetent at her job. She told me I could not ship candy (lifesaver hard candy, chocolate candy like m&m’s, gummy candy etc) as well as plush toys and lanyards to Germany because they are prohibited items. I’ve never heard such lies in my life. I ship these same items to Germany all the time. There was no point in trying to convince the front desk worker that these items were okay to ship to Germany. They just didn’t want to do their job! So, I took my package to another USPS location and guess what? The front desk worker there helped me without any issues! I hope this Hildebran location will retrain their staff because they were really obvious in their speech and mannerisms that they really do not care about doing their job and helping the Hildebran community. They are only there for a paycheck.
  • TH
    Tasha Huskey
    May 31, 2024
    5.0
    People shouldn’t be slamming people at the post office. They have always been nice to me.
  • AA
    Ashley Acord
    May 29, 2024
    1.0
    I would give them zero stars if I could! I have never experienced such a rude, lazy person working for usps. I was coming out of food lion and a gentleman who was 80yrs old stopped me and ask me to help him with a money order because the lady in the post office refused. We entered and waited in line. I approached the counter and ask for his money order to which she was silent. After the transaction was made she started going off on this elderly man saying the reason she couldn't help him was because she had been reported before and didn't want to lose her job? For literally helping a customer? I ask for her name and she refused to give it to me then ran and hid but i did get a piece of her in a photo (heavy set, glasses, stringy dark, greying hair, attire very sloppy)...she needs to be fired immediately and never allowed to work in a post office or with the public again. I felt so bad for this little old man,he was just trembling and nothing but apologetic, Do Better!!! All he was trying to do was pay a 26$ phone bill via money order!!
  • SK
    Stephen Klein
    Jun 14, 2022
    5.0
    Needed a PO Box because I just moved to the area and needed a place for my mail to go. I ran into some difficulties because they wanted a physical address which I wouldn't need a PO Box if I had an address. However, they helped come up with a solution since I was in Air BnBs for the moment while we try and buy a house. Overall a good experience and checking mail is fast and easy. I also get email notifications when I receive mail.
  • DD
    dwoakley “Duck”
    Feb 12, 2015
    5.0
    I wish to say thank you to the Hildebran Post office and the carriers, They Have very good People & service's,always willing to help,answer all Questions,the carrier's are super great, they have to my knowledge never lost or damaged a package,I had recently had a package go to the wrong place,i submitted a support ticket but it was not what i had meant by it,the carriers in Hildebran are great so my apologies to the Post Office & the Carries,it was just the zip code was wrong and had nothing to do with anyone associated with the Hildebran Post Office,My Apologies To Them all. Donald

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.