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The UPS Store #3731 in High Point offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Oak Hollow Square Shopping Center.
While many customers praised the friendly and helpful staff, there were several reports of rude or unhelpful service, particularly from specific employees.
Efficiency
Customers frequently noted slow service and long wait times, especially when only one employee was present to assist.
Communication
Several reviews highlighted issues with unclear store hours and lack of response to customer inquiries, leading to confusion and frustration.
Pricing
Customers expressed dissatisfaction with pricing, citing higher costs compared to other shipping options and unexpected charges.
Notary Services
Multiple reviews indicated poor experiences with notary services, including unhelpful staff and lack of necessary forms.
SW
Sarah Wilson
2 days ago
5.0
This is by far my favorite UPS to go to. The staff is absolutely incredible, they are friendly, efficient, and always so helpful. Even when I have visited at high traffic times, the line moves very quickly. Most of the time I go there is nobody there so it’s very easy and quick to do any of my returns or send any packages.
JB
Jaye Bly
Nov 11, 2025
5.0
Always super friendly and helpful staff!!
DP
Dawn Patrick
Oct 20, 2025
5.0
It’s convenient, the deliveries are on time & costs are reasonable. Staff is friendly.
AR
Anastasia Ross
Oct 12, 2025
1.0
This UPS location advertises services in their website that they've lost contracts on - the biggest one > no USPS postal services are permitted to be done here per the USPS because this UPS location has nothing but problems.
Gee, my confidence here has gone completely downhill.
NV
Nicole Vargas
Oct 3, 2025
1.0
I stopped by at 8:30am and the front door was open, but the inside was closed with no one at the front. I came back again at 9:40am, and it was the same, front door open, but everything inside still closed. Me and 4 others were extremely confused. Please update your hours on Google or at least put a “closed” sign on the door to avoid the confusion. When would be a good time to go??