Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #3731 in High Point offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Oak Hollow Square Shopping Center.
Feedback on customer service is mixed; while many customers praised the staff for being friendly and helpful, several reported rude or unhelpful interactions.
Efficiency
Customers appreciated the reasonable wait times and efficient service, although some noted instances of slow service and long lines.
Staff Knowledge
Many reviews highlighted the staff's knowledge and professionalism, with specific employees receiving commendations for their assistance.
Operational Issues
Several customers experienced issues with store hours, service availability, and pricing discrepancies, leading to frustration.
MM
Mark Machado
Jan 28, 2026
1.0
Bad service, bad attitudes, inconsistent training across staff resulting in misinformed patrons and wasted time. I won’t return. Merry Christmas.
CR
Caitlin Reese
Jan 13, 2026
2.0
Customer service was horrible!!! I brought in a beat up box that was beat up during delivery and Amazon said to return it to the ups and that would be the only way I could get my money back so I went up there and the man taking care of us was just so rude don’t take a job you can’t handle
YH
Yolanda Hardge
Dec 23, 2025
5.0
Matt was very helpful, pleasant and professional. I've visited other locations but going forward will return to this location. There was a young lady there as well who was working and couldn't help but notice how friendly and helpful she was. This location is highly recommended!
MH
Mallory Hauser
Dec 10, 2025
5.0
Jenni and Yan were amazing and so incredibly helpful. It was close to closing and I had a complicated but important shipment thanksgiving weekend. They both were nothing but patient problem solvers who were so delightful to speak with! I can’t say enough good things about them and my experience.
RZ
Robert Zahn
Dec 1, 2025
5.0
I recently had the pleasure of receiving customer service from Shacora, and I couldn’t be more impressed. She was attentive, friendly, and went above and beyond to ensure all of my questions were answered quickly and thoroughly. Her professionalism and warm demeanor made the entire experience smooth and enjoyable, leaving me confident that I was in great hands.