Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #3731 in High Point offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Oak Hollow Square Shopping Center.
Feedback on customer service is mixed; while some staff members are praised for being friendly and helpful, others are criticized for rudeness and poor attitudes.
Staff Competence
There are reports of inconsistent training and knowledge among staff, leading to misinformation and frustration for customers.
Service Efficiency
Customers noted long wait times and slow service, particularly when only one employee is available to assist.
Pricing Issues
Several reviews mention dissatisfaction with pricing, indicating that services may be more expensive than competitors.
Notary Services
The notary service received negative feedback, with customers reporting unhelpful and rude experiences.
O9
op ty 999
Feb 17, 2026
5.0
Great staff
KM
Kelly Mantek
Feb 12, 2026
1.0
Do NOT ship from here unless you are prepared to read EVERY tiny detail on their point of sale … their cashiers are honestly amazing!!! BUT HUMAN! Made an error… ultimately cost me $106 in shipping and $250 in goods! I went into the store… the staff owned their mistake… management (Matt) said because I signed the little kiosk (I did… but because like all of us.. believed it said what we spoke about and what I paid for).. he said .. basically .. “sucks to be you! You shoulda read the fine print”. I will NEVER step foot in this store again… EVER!
JS
Jennifer Smith
Feb 12, 2026
5.0
Quick easy notary service onsite for $10
MM
Mark Machado
Jan 28, 2026
1.0
Bad service, bad attitudes, inconsistent training across staff resulting in misinformed patrons and wasted time. I won’t return. Merry Christmas.
CR
Caitlin Reese
Jan 13, 2026
2.0
Customer service was horrible!!! I brought in a beat up box that was beat up during delivery and Amazon said to return it to the ups and that would be the only way I could get my money back so I went up there and the man taking care of us was just so rude don’t take a job you can’t handle