Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #3731 in High Point offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Oak Hollow Square Shopping Center.
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Jennifer, Kye, and Yan for their exceptional service.
Efficiency
Customers generally reported reasonable wait times and efficient service, although some noted instances of slow service when only one employee was present.
Mixed Experiences
While many reviews highlighted positive interactions, there were notable complaints about rude behavior from certain staff members and inconsistent service quality.
Operational Issues
Several customers experienced problems with store hours and service availability, including confusion over notary services and inconsistent information regarding shipping options.
Pricing Concerns
Some customers expressed dissatisfaction with pricing, feeling that costs were higher than expected compared to other shipping options.
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Yolanda Hardge
Dec 23, 2025
5.0
Matt was very helpful, pleasant and professional. I've visited other locations but going forward will return to this location. There was a young lady there as well who was working and couldn't help but notice how friendly and helpful she was. This location is highly recommended!
MH
Mallory Hauser
Dec 10, 2025
5.0
Jenni and Yan were amazing and so incredibly helpful. It was close to closing and I had a complicated but important shipment thanksgiving weekend. They both were nothing but patient problem solvers who were so delightful to speak with! I can’t say enough good things about them and my experience.
BH
Bob Handlon
Dec 5, 2025
5.0
Wait time was very reasonable, and the associate provided pleasant, timely and efficient services.
RZ
Robert Zahn
Dec 1, 2025
5.0
I recently had the pleasure of receiving customer service from Shacora, and I couldn’t be more impressed. She was attentive, friendly, and went above and beyond to ensure all of my questions were answered quickly and thoroughly. Her professionalism and warm demeanor made the entire experience smooth and enjoyable, leaving me confident that I was in great hands.
SW
Sarah Wilson
Nov 21, 2025
5.0
This is by far my favorite UPS to go to. The staff is absolutely incredible, they are friendly, efficient, and always so helpful. Even when I have visited at high traffic times, the line moves very quickly. Most of the time I go there is nobody there so it’s very easy and quick to do any of my returns or send any packages.