Brand Certified
The UPS Store
4.8(235 reviews)
Certified by The UPS Store • Mar 01, 2026
Business Details
905 Hwy 321 NW, Hickory, NC
28601, United States
Certified by The UPS Store • Mar 01, 2026
(828) 324-7111
Certified by The UPS Store • Mar 01, 2026
https://locations.theupsstore.com/nc/hickory/905-hwy-321-nw
Certified by The UPS Store • Mar 01, 2026
About
Certified by The UPS Store • Mar 01, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #3186 in Hickory offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Commerce Center 9th Avenue Northwest.
Details
- DeliveryNot available
Location
Certified by The UPS Store • Mar 01, 2026
Hours
Certified by The UPS Store • Mar 01, 2026
Reviews
4.8
235 reviews
5 stars
222
4 stars1
3 stars0
2 stars1
1 star
11
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently praised for being friendly, helpful, and knowledgeable, with many customers highlighting specific employees like Cecilia and Veronica for their exceptional service.
Efficiency
Customers frequently mention the quick and efficient service they receive, with many noting that their transactions are handled promptly.
Cleanliness and Organization
The store is described as clean and well-organized, contributing to a positive customer experience.
Mixed Experiences
While many reviews are positive, there are a few mentions of rude service or issues with specific transactions, indicating some inconsistency in customer experiences.
- SEStefanie Eckard2 days ago5.0Ceci was very helpful with what I needed . She also went above and beyond to help me with the information I gave her, and very friendly!
- DHDave Hodge2 days ago5.0I cannot say enough great things about UPS Store 3186! I was calling from several states away after a failed attempt with another UPS location, and they absolutely came through for me. They answered the phone promptly, were incredibly professional, and immediately showed empathy for the situation I was dealing with. They went above and beyond to help resolve everything quickly and efficiently. On top of that, their pricing was very fair. It’s rare to find customer service like this anymore. I highly recommend UPS Store 3186 for any shipping or business needs in the North Carolina area. They truly came in clutch when I needed it most!
- BSBob Szalanski3 days ago5.0I walked in, was greet with a smile. Took my package and gave me a receipt and I left. Fast, friendly service. She knew it was a Amazon return. No time wasted.
- ASAyrika SonnierFeb 19, 20265.0Ms. Valerie was so helpful and got me in and out of there in a timely manner. She even spoke to every person as they walked in the door. Great service!
- DSDan SwingJan 28, 20265.0Veronica and Kat are fantastic! Awesome customer service and really know how to operate their corporate software/systems!
Frequently Asked Questions About The UPS Store
What services does The UPS Store in Hickory offer?
The UPS Store in Hickory offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.
What are the operating hours of The UPS Store #3186 in Hickory?
The store is open Monday to Friday from 8:00 AM to 6:30 PM, Saturday from 9:00 AM to 4:00 PM, and closed on Sundays.
Is The UPS Store #3186 in Hickory open on holidays?
The UPS Store is closed on some holidays such as November 27, 2025, December 25, 2025, December 31, 2025, January 1, 2026, and January 19, 2026. It operates regular hours on other holidays like November 11, 2025, and December 26, 2025.
What payment options are accepted at The UPS Store in Hickory?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, Samsung Pay, and Visa.
Does The UPS Store in Hickory offer mailbox rental services?
Yes, mailbox rental and mailbox services are available at The UPS Store #3186.
Where is The UPS Store #3186 located in Hickory?
It is located at 905 Hwy 321 NW, Hickory, NC 28601, in the Commerce Center on 9th Avenue Northwest.
Are there any nearby financial services available to customers visiting The UPS Store?
Yes, nearby is Edward Jones - Financial Advisor: Christiana C Lovelace, AAMS®, and Diamond Pointe Financial for financial advising and services.
Which nearby places can help with document shredding if needed along with services at The UPS Store?
Shred Nations, located nearby, offers shredding services that complement The UPS Store's document shredding options.
What dining options are available near The UPS Store for customers?
321 Nutrition, a health food restaurant and smoothie juice bar, and Clement Center, a restaurant, are nearby places where customers can dine before or after visiting the store.
How can nearby government services complement visits to The UPS Store?
The nearby Tag Office functions as a post office and central government office, offering complementary postal and administrative services. Additionally, the Social Security Administration office is nearby for social service needs.
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