United States Postal Service

1.8
33 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 115 W Grubb St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
115 W Grubb St, Hertford, NC
27944, United States

Hours

Reviews

1.8
33 reviews
5 stars
5
4 stars
1
3 stars
0
2 stars
2
1 star
25
  • ML
    marcia lamb
    Dec 12, 2025
    1.0
    I was expecting a package on Dec 9th, my tracker stated that it was picked up at facility which is incorrect because I haven’t been at the facility in 6 plus months. I called the office on the 10th to find out where my package was, I was told it would be delivered on that day, still on the 10th, no package. I called on the 11th, clerk said she was going to call the carrier and give me a call back. Never received that call back. I called on the 12 only to find out my package was I’m assuming was delivered to a wrong address. I was expecting another package on the 12th, my tracker stated it was left on front porch. No package at door or mailbox. My package was left once again at the wrong address. This is an ongoing problem for the Hertford Postal Service. This has happened to me on several occasions and it’s becoming quite frustrating, especially when you no longer have a need for the item due to no delivery.
  • WP
    Wanda Putz
    Apr 28, 2025
    1.0
    Our mail was found in another mailbox a block away!! Someone in white car drove around for hours passed our mailbox 2 or 3 times and then put in wrong box.
  • MW
    Mark Washburn
    Jan 25, 2025
    1.0
    Mail is consistently 3-5 days late, if not longer. I live downtown, literally a block from the post office. Most of our mail is time sensitive, and this is causing nothing but headaches and financial burden. Bills can not be paid on time if they don't arrive until after the due date 🙄 If we're expected to pick up our mail in person, there should be some sort of communication stating as such. My phone number and email are both on file, yet their has been zero communication. This is what our tax dollars pay for? This is downright shameful. Do better *UPDATE I went to file a complaint for missing mail that's over a week late. I was told there is not such process, although the USPS website says specifically to go to the local post office and file a complaint. This is ridiculous and something needs to be done
  • TA
    Twog Ami
    Dec 28, 2019
    4.0
    Pleasant, helpful staff. Expect slow but correct Services like any USPS office.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.